NHS Human Services, Inc.

Job ID Number

R4923

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As a Digital Media and Training Designer you will be responsible for revising instructional materials for e-learning and instructor-led courses, creating digital media assets, troubleshooting technical issues, and ensuring alignment with the client’s standards across training and web platforms.

Job Description

The Digital Media and Training Designer is responsible for enhancing training and digital media content by combining creative design with technical skills. This position is full-time, contract, and onsite.

What You’ll Do

• Revise and enhance in-house instructional materials, such as training guides, lesson plans, and visual aids for various learning formats

• Produce media content, user interface design, and other specifications to meet diverse needs, including photography, videography, and audio production

• Develop digital media and training assets using approved applications to deliver engaging experiences

• Collaborate with Subject Matter Experts (SMEs) to ensure materials align with the organization’s mission, vision, and values

• Research and implement the latest trends in talent development, instructional design, and learning theory

• Ensure visual assets and training content align with organizational branding and maintain a cohesive style

• Translate business requirements into media assets to meet objectives

• Coordinate digital media development and ensure integration across technologies

• Maintain and organize training libraries in cloud storage

• Evaluate and recommend tools to produce and enhance digital media content

• Develop prototypes and gather user feedback to improve usability

• Adhere to project timelines and provide regular updates to leadership and stakeholders

• Participate in team projects, providing improvement recommendations based on feedback

What You’ll Need

• Knowledge of instructional design theories and training programs

• Knowledge of digital media development tools, internet applications, and user interface design

• Skilled in digital media authoring tools such as Adobe Applications (Creative Cloud, Captivate), Articulate 360, and 3D visualization software at an intermediate to expert level

• Skilled in cloud file management

• Skilled in Microsoft Office products (Word, Excel, PowerPoint, SharePoint, Power BI, etc.)

• Ability to manage multiple tasks, prioritize effectively, and work independently

• Good verbal and written communication skills, with the ability to convey technical concepts clearly

• Ability to maintain effective working relationships and work as part of a collaborative team

• Strong organizational and time management skills, with attention to detail

• Bachelor’s Degree in Computer Science, Information Systems, or other related fields, or equivalent work experience

• A minimum of 3 years of Training (including IT course development and delivery) experience

• Ability to lift up to 25 pounds and travel as required for the role

Physical Demands:

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.