NHS Human Services, Inc.

NORTHAMPTON Admission Assistant The Admission Assistant will provide essential operations support for Smith College\'s Office of Admission. This position offers the opportunity to combine public facing customer service and behind-the-scenes operations work in a fast-paced collegiate environment. Behind the scenes, the Admission Assistant will co-manage the general admission email account and applicant document processing email account (App Docs) for the Office of Admission; assist with data entry and maintenance of prospect, applicant, organization and organization contact records in Slate; and complete other data maintenance projects as assigned (via Slate Tasks or ad hoc). On the public facing side, the Admission Assistant will support campus visitor operations across two locations (Campus Center and 7 College Lane), including answering the telephone, greeting visitors, and supporting student workers. Lastly, this position will: provide office support for admission events/programs, serve as back-up for other admission assistants, and support seasonal admission tasks. Essential Functions Office Email and Communications - 25% Data Entry and Maintenance - 25% Front Desk/Campus Visitor Support -25% Program Assistant - 5% Additional Admission Assistant Tasks - 10% Perform other duties as assigned (10%) Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses): High school diploma or equivalent and one to three years of relevant experience, or an equivalent combination of education and/or experience. Strong writing, Microsoft Office skills and the ability to learn a variety of third party software is required. Experience working with individuals from diverse backgrounds. Preferred Qualifications: Associates Degree or equivalent and work experience in an academic environment preferred. Experience with Slate, Banner, WorkDay, UPS WorldShip, or Google Suite is preferred. Skills: Must be highly organized; demonstrate excellent attention to detail; be diplomatic and exercise good judgment. For full job description please see website