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Job Information
Xylem Field Service Technician (Wellpoint) in Norfolk, Virginia
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
THE ROLE : The Field Service Technician (Wellpoint) will be responsible for installing, troubleshooting, maintaining, and repairing wellpoint pumping and support equipment in a safe and efficient manner in the shop or at a customer job site. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. Xylem will provide paid training for CDL upgrades (if applicable).
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Understand how dewatering equipment works and needs to be adjusted for optimum performance.
Oversee the assembly, inspection and repair of wellpoints, swing arms and header pipe.
Competent use of pipe threading machine
Understand utility layout plans for proper placement of dewatering equipment.
Have the ability to work with contractors onsite to resolve any conflicts with equipment placement.
Complete work orders/field service contracts documenting crew hours as well as filling out JSAs while onsite to identify jobsite hazards.
Troubleshoot diesel engine, electrical systems and pump problems onsite.
Assist customer and/or Xylem personnel with setting up wellpoint pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.
Participate in weekly on-call rotation schedule to assist customers after hours.
Perform related duties as assigned.
Participation in Xylem Watermark volunteer activities
QUALIFICATIONS :
1-2 years of wellpoint dewatering experience and/or training or combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Valid driver’s license with good driving record
Ability to obtain DOT Medical card.
Commercial Driver License B - Preferred
Thorough understanding of the methods, materials, tools, and techniques used in dewatering equipment management while on projects.
General DC electric and circuit testing skills --preferred
General diesel engine component location and identification
Safety practices and procedures
Basic mechanical aptitude
Ability to diagnose complex mechanical and electrical issues--preferred.
Ability to work independently with little or no supervision; self-motivated and self-directed.
Ability to communicate effectively with customers, co-workers and managers both verbally and in writing.
DAY IN THE LIFE :
In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to regularly sitting, standing, lifting up to 50 lbs. In addition, this role will require frequent travel to customer sites and on-call as a regular part of the job.
Standard weekly job hours: 40 hours.
SALARY :
Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Salary range:
$45,000.00 - $72,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation