Job Information
American Express Manager - Assistant in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to improve and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives.
The Vice President of U.S. Consumer Services Communications at American Express is looking for a Manager Assistant to support her and her team. This individual will be the VP’s key partner in ensuring the team’s ability to achieve success both strategically and tactically. This manager will work closely with the VP, her leadership team, and key partners across Corporate Affairs and Communications (CA&C) to develop and execute communication strategies in support of the company and lead special projects.
The ideal candidate must be a responsible, professional, creative and flexible individual, who is a strong communicator and writer, is comfortable handling a wide range of tasks, and is able to work confidently under deadline pressure in a team setting. Having the ability to build strong relationships, manage and operate in a dynamic environment, be resourceful and great attention to detail is critical.
How will you make an impact in this role?
Executing the USCS Communications Team Strategy:
Support the VP with strategy development, drafting internal and external communications and presentation materials, research and reporting
Own key programs, processes, and tracking (e.g., budget oversight, operational excellence and compliance, measurement tracking, performance metrics)
Lead team’s engagement and development processes, including team building activities, talent assessments, and liaising with Colleague Strategic Partners (CSP)
Build both relationships and partnerships across the team and the enterprise
Communications, Process management and Engagement:
Assist VP in the review, drafting, and editing of communications to senior leadership and the company as a whole
Build clear, effective decks and content to support internal/external meetings and executive-level presentations
Monitor a central calendar of key milestones and activities across USCS Communications, including key internal and media moments and reporting dates/deadlines
Minimum Qualifications
Five years of relevant experience working in communications – either in-house or at an agency
Excellent written, PowerPoint and presentation skills
Proven track record to organize, plan and manage multiple priorities while working flexibly in a fast-paced environment
Strong attention to detail with emphasis on strong communication and writing, accuracy, quality, good governance, timeliness, and follow-through and operate with the appropriate sense of urgency in executing
Self-starter and motivated, proactive team player with strong initiative and sense of integrity to handle critical issues and maintain discretion
Demonstrated strategic thinking and analytical experience with the ability to synthesize large amounts of data and draw key conclusions
Strong project management and organizational skills to manage multiple projects simultaneously
Excellent collaboration and interpersonal skills
Advanced Microsoft Office skills, in particular PowerPoint and Excel and a demonstrated ability to learn new technologies systems as necessary
Bachelor’s degree or relevant experience
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
Job: Administration
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 25003893