Job Information
Corporation for Ohio Appalachian Development Parent & Youth Ambassador in New Philadelphia, Ohio
Work location: Hybrid remote in New Philadelphia
This position serves the following counties: Ashland, Carroll, Columbiana, Coshocton, Harrison, Knox, Jefferson, Tuscarawas, and Wayne Counties
Pay : $19-$21 per hour
Full-time; 8-hour shifts, evenings as needed
About COAD
The Corporation for Ohio Appalachian Development (COAD) is a 50-year-old nonprofit organization that provides direct services to Ohio's Appalachian counties in Early Care and Education, AmeriCorps Seniors, Weatherization and Energy Efficiency, and serves the state of Ohio in its accredited Weatherization Training Center. Our regional approach offers many unique benefits including connecting a credentialed workforce with meaningful employment.
As one of the largest non-profits in the region, we strive to improve the quality of life in Appalachia and eliminate the burden of poverty through targeted programs which advocate and serve underrepresented households and individuals. We are currently seeking a talented individual who is passionate about "making a difference" in their community to join our growing team.
This Opportunity
We are currently seeking a Parent and Youth Ambassador. The Parent Ambassador positions were created to provide support to families throughout Ohio. They can best be described as a liaison between local communities and regional supports. Duties will include providing phone and online support to families in need of information and referrals to community resources, social services benefits navigation, facilitation of Parent Cafes and community listening sessions, as well as establishment of partnerships with community agencies.
Key Responsibilities
· Under general supervision, respond in real-time (telephone, email, in-person, etc.) to inquiries from stakeholders (families, young adults, and agencies) seeking assistance for concrete supports (food, bedding, housing, etc.), service referrals (parenting classes, etc.), and benefits navigation (food assistance, childcare assistance, BCMH application, etc.). Follow-up with stakeholders as specified by policy to ensure needs are met/questions are answered.
· Provide general information regarding program operations; maintains and updates manuals; prepares monthly programmatically required statistical and narrative reports, operates personal computer and/or word processing equipment to maintain records, attends required training sessions, and assists in developing informational materials.
· Establish partnerships and maintain correspondence with regional service providers, governmental agencies, and public entities who can provide support to families within the specified region.
· Schedule, plan, and facilitate regional programming, such as family listening sessions and Parent Cafes (in-person and virtual), to allow for stakeholder feedback on social services system utilization and supports needed, functions as a liaison between the community and state.
· Perform other related duties as required, including participation in staff meetings, training workshops, conferences, and trainings.
· Present a positive public image of COAD; make community presentations related to special projects as assigned.
Key Qualifications
· Associate's degree in a related field preferred
· Preferred lived experience, which may include:
Experience with a child with special needs,
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