Job Information
Dermatology Associates of Coastal Carolina, PA Medical Receptionist in New Bern, North Carolina
Seeking a full time, Monday- Friday, Clerical Assistant. Applicants need to have; excellent communication skills, the ability to multi-task in a fast-paced environment, strong people skills, critical thinking skills and excellent computer skills. They should be detail oriented, and able to travel to various satellites offices.
Responsibilities
Interacting with patients during check-in and check-out including verifying financial records and collecting patient charges while filing third-party claims
Explaining intake forms to new patients,
Scheduling patient appointments
Answering or properly referring questions and issues
Optimizing patient satisfaction and provider schedules with efficient scheduling
Ensuring availability of treatment information by retrieving and updating patient records
Qualifications:
Education: High School Diploma or GED, required
Knowledge of medical terminology, preferred
Experience: One-year customer service, preferred
Experience in a medical office, preferred
Computer experience, preferred
Additional Skills (required):
Skill in establishing and maintaining an effective relationship with patients, staff and the public
Ability to communicate and react calmly and effectively in any situation
Ability to learn or have knowledge of medical terminology, procedures and protocols
Requires a clear, pleasant, understandable telephone voice
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 36 - 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday