NHS Human Services, Inc.

Summary You will serve as a Lead Traffic Management Specialist (GS-11) in the for the Regional Transportation Office (RTO) for the NAVSUP Fleet Logistics Center Norfolk (FLCN). This position is located in Norfolk, VA at NAVSUP FLEET LOGISTICS CENTER NORFOLK. Responsibilities You will provide technical advice and support to employees within the department on issues involving complex programs, policy interpretations, periodic progress reviews and long range planning. You will assist the Supervisor in planning and direction of the Traffic Management programs. You will respond to emergency situations upon request, and handle the more difficult and specialized shipments originating in the region. You will determine special service and equipment required for shipment of a wide and disparate assortment of commodities, such as ship propellers, aircraft engines, helicopters, shafts, fire scouts, small arms and explosives, and others. You will serve as freight claims adjudicator, computing shipment costs and certifies detention, redelivery, permit, and line haul charges to ensure charges are valid and in accordance with carrier contracts or bid rates. You will respond to customer complaints to manage and mitigate problems with carrier and/or customers. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of Traffic Management experience equivalent to the next lower grade level (GS-09) or pay band in the federal service or equivalent experience in the private or public sector utilizing knowledge of Traffic management principles and policies pertaining to transportation industry operations and practices and the overall planning of the Traffic management programs. Also, experience with describing shipments with a broad classification, rate and routing range using appropriate terminology in order to ensure the best value transportation services and rates. Specialized experience must include:1) Monitoring carrier performance by identifying carrier failure codes in keeping with regulations and procedures;2) Advising team on traffic management, logistics and transportation operation policies, principles and practices to ensure compliance;3) Preparing necessary documentation for all shipments, including non-routine and hazardous material using shipping systems;4) Computing shipment costs and certifying detention, redelivery, permit, and line haul charges to ensure charges are valid and in accordance with carrier contracts;5) Managing and mitigating problems with carrier and/or customers by researching regulatory rules, policies, and rate tenders to recommend a solution. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Successfully completed a Ph.D. or equivalent doctoral degree in accounting, business administration, business or commercial law, commerce, economics, engineering finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position. -OR- Successfully completed three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree in accounting, business administration, business or commercial law, commerce, economics, engineering finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position. -OR- Successfully completed an LL.M. degree that is related to the position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/ -OR- A combination of experience and graduate education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience must equal one hundred percent. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.