Job Information
Microsoft Corporation Identity Migration Consultant in Multiple Locations, United States
Microsoft Services Global Delivery Center (GDC) delivers end-to-end solutions to Microsoft’s customers by enabling accelerated adoption and productive use of Microsoft technologies. The Cyber Security team in GDC ensures that the delivered solutions meet the highest security standards, by designing and implementing the latest and greatest security products and providing consultation to customers to enhance their security posture. The GDC team is seeking a skilled Identity Migration Consultant who can work with project teams and customers to perform Identity migrations for the Active Directory Migration Service (ADMS) program.
ADMS is an in-house solution that enables organizations to modernize and transform their Identity platform and begin operating in an optimized model faster than any traditional method while reducing risk. Our user-centric, on-demand, self-service approach means that we engage the user, provide a convenient and easy-to-use self-service experience, and ensure that the user is up and running throughout the migration. We empower the user to choose the time of deployment, independent of IT or other departmental activities.
The ADMS solution is delivered by a specialized cloud-based delivery team located in multiple geographies across the globe. The delivery consultant will work mainly on customer deliveries. Additionally, help to optimize the solution through feedback and work with the solution engineering team to remove any obstacles for customers.
At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
Responsibilities
Pre-Sales Support
Collaborates with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).
Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
Technical Delivery
Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
Leads meetings with customers/partners to understand business needs. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes. Aligns solutions with the intent of the architecture. Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
Intellectual Property Management
- Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.
Business Development
- Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).
Readiness
- Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.
Operational Excellence
- Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.
Other
- Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business
OR equivalent experience.
Additional or Preferred Qualifications
5+ years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Hands-on Knowledge of Active Directory (AD) Design and Migrations, Implement and Integrate Microsoft Entra ID
Hands-on knowledge of Microsoft Identity Manager (MIM), self-service password reset (SSPR), Custom Workflows, Integration with several end systems
Dev skills on C#, VB, PowerShell Scripting, .NET, Share Point.
Technology Consulting IC4 - The typical base pay range for this role across the U.S. is USD $97,800 - $189,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,200 - $199,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 23, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .