NHS Human Services, Inc.

Job Description

In this role, you will get an opportunity to work with new hardware as part of an established team as we evolve a development environment to integrate new testing methodologies. Your primary areas of responsibility will include receiving hardware, checking it against established receiving procedures, upgrading firmware in an engineering facility, and performing asset management data entries within the inventory system. Additionally, you are responsible for maintaining and administering hardware, including configuration changes and upgrading firmware. Those tasks will include responding to engineering requests via ticket systems, troubleshooting technical issues, assisting with network triaging, organizing and facilitating capacity planning activities of hardware deliveries, and rack configurations with junior team members and stakeholders. As a Lab Engineer, experience with monitoring power and cooling within the lab space and should ideally have good system administration skills. This role is ideal for anyone interested in Data Center operations working with Linux or open source, who has previously performed operating system installs, a CPU or memory upgrade, and flashed their own firmware.

Primary Job Responsibilities:

Receive, check in, and rack and stack servers

Troubleshoot technical issues

Monitor power and cooling; capacity planning of hardware in Labs

Respond to engineering requests through the ticketing system

Maintain and administer hardware, including configuration changes and firmware upgrades

Perform other administrative work related to labs

Decommission and eWaste Hardware

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Experience with Lab and DC operations

Prior experience in computer operations, system administration, or a closely related area.

Knowledge of or experience with Linux or UNIX

Degree or certificate in computer science or a technology-related field is preferred

Ability to lift, carry, squat, and bend; must be able to lift up to 50 pounds of equipment

Motivated to advance in the information technology profession, with excellent troubleshooting skills

Good work ethic and an ability to learn and quickly grasp technical concepts (there will,however, be people on hand for guidance)

Good interpersonal communication skills and capable of explaining simple procedures bothverbally and in writing

Excellent verbal and written customer service skills

Detail-oriented and thorough when following procedures, as well as able to follow verbal and written instructions null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.