Job Information
IBM Lead Technical Account Manager in Montreal, Quebec
Introduction
A Lead Technical Account Manager in IBM means being a leader. A conductor who sets the tone for collaboration and innovation across your own team of Account Technical Leads (ATLs), and specialists across IBM's technology sales specialisms.
Providing strategic leadership and day to day direction, you'll help ATLs broaden and develop their skills through training, coaching, and certification in IBMs products, and relevant industry trends to support the latest sales plays. Coordinating across technical sales teams, you'll set territory strategy and facilitate its successful delivery, with and through others.
Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other leaders and colleagues who are always willing to help and be helped - as you steer the creation of MVPs and proofs of concept (PoC) that obsess over user-centricity and business impact. While ensuring your teams are compelling clients to continually invest in IBM's people, products, and services.
Your role and responsibilities
With roots in a highly technical background, you'll weave your deep understanding of contemporary cloud, data, and AI methodologies /best practices into all strategic recommendations, which help compel customers to invest in IBM's offerings.
With excellent communication, you'll articulate complex technology strategies to internal and client teams across the technology sales lifecycle. Throughout pipeline growth, technical sales execution, and post-closure adoption you'll engage, educate, and inspire, as you leverage your team of ATLs to build trusted-advisor relationships with their clients, which translate into revenue.
Your primary responsibilities will include:
Cultivating Collaborative and Resilient Culture: Cultivate a collaborative and resilient results-oriented culture by adopting a growth mindset and fostering a passion for winning.
Accelerating Technology Modernization: Enable your teams to define and accelerate their clients' technology modernization journeys through experiential sales engagements.
Demonstrating Industry Expertise: Demonstrate deep technical expertise and business/market knowledge within your specialist industries/verticals.
Driving Collaborative Innovation: Guide your teams to collaborate across the wider sales function to deliver MVPs and proof of concepts that lead to transformative change for clients, compelling reasons for them to invest in IBM.
Fostering High-Performance Culture: Instill a culture of high-performance across your team of ATLs, fostering deep technical skills to successfully deliver on clients' strategies and achieve IBM's growth objectives.
Sharing Insights for Growth: Harvest learnings from completed assignments and share insights with your team and across the wider business to sustain continual development, evolution, and growth.
Required technical and professional expertise
Deep Technical and Architectural Expertise: Deep technical and architectural expertise across a variety of technologies, including (but not limited to) cloud, with a focus on general container skills, business automation, and infrastructure.
Proven Leadership and Coordination: A track record of effectively coordinating technical sales talent through various stages, including demand generation, deal progression, post-close deployment, and the ongoing increase in adoption of deployed solutions.
Effective People, Communication, and Collaboration Skills: Profound people, communication, and collaboration skills with a proven track record of networking, co-creating, and influencing, especially at the C-suite level, during complex technology sales cycles with deal sizes ranging from $100,000 to over $1 million.
Agile and Contemporary Best Practices: Experience in applying agile methodologies and contemporary best practices like DevOps and design thinking to deliver solutions with agility and efficiency.
Preferred technical and professional experience
Technology Sales Leadership: Proven team leadership experience in a context of technology sales, 5 years of experience in technology sales for complex enterprise solutions.
Agile Management: Experience in team building and agile managing approaches to drive outcome in a matrix organisation.
Technical Expertise: Experience with a broad spectrum of technology solutions, including Cloud, Data, and AI. Knowlege and experience with IBM products is an asset.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.