Job Information
Robert Half Account Manager in Milpitas, California
Description
Are you looking for a dynamic role at a growing local company? Robert Half Talent Solutions is seeking an Account Manager in Milpitas, California. This position offers hands-on experience in account management, with opportunities to build meaningful relationships with clients, grow professionally, and contribute to operational excellence.
Job Type: Fully Onsite | Contract to Permanent
Schedule: Monday–Friday (7:00 AM–4:00 PM OR 6:30 AM–7:30 PM)
Compensation: $25-26/hour
As an Account Manager, you will manage client work request portals, oversee work orders, process invoices, and ensure superior customer service.
This role requires someone detail-oriented and proactive, who thrives in fast-paced environments and is capable of performing repetitive data entry tasks.
If you're a self-starter comfortable communicating in group settings and focused on continuous improvement, this could be the perfect opportunity to grow your career.
Key Responsibilities
Client Request Entry and Management:
Manage client portals to track, update, dispatch, and close work orders
Evaluate and review client portal systems to identify and implement data collection improvements
Manually input data
Work Orders & Invoicing:
Process work orders promptly and ensure they are billed correctly
Validate invoices for accuracy before issuance
Monitor work order deadlines in collaboration with the Operations team to ensure client-set expectations are met
Relationship Management:
Build and maintain strong, effective relationships with clients
Attend and actively participate in regular internal meetings
Budgeting and Compliance:
Monitor budget utilization and ensure compliance with all contract requirements.
Process Documentation & Improvement:
Maintain and update standard operating procedure (SOP) documents for each client account.
Continuously identify areas for workflow improvement to enhance performance.
Additional Responsibilities:
Handle other duties as assigned, contributing to the team’s overall success.
Work Environment:
Comfortable with a fast-paced, high-interruption environment and performing repetitive tasks.
Ability to sit for extended periods while maintaining strong focus and attention to detail.
Skills & Traits:
Exceptional attention to detail and organizational skills.
Proactive, self-motivated, and capable of working independently.
Strong communication skills, especially in group or team settings.
Focus on continuous improvement and operational efficiency.
Ready to Take the Next Step?
Apply today!
Requirements
Proven experience managing client relationships and requests in a customer service role.
Excellent communication and teamwork skills.
Strong organizational and administrative capabilities.
High-level confidentiality and ethical standards.
Proven ability to work under pressure and meet strict deadlines.
Advanced Excel and data entry skills preferred.
Basic Word and Outlook knowledge.
Experience with NetSuite and/or FieldPoint, Work Order Management Systems.
Bilingual in Spanish a plus.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .