Job Information
NTT Global Data Centers Critical Facilities Operations Supervisor in Mesa, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6778613
Supervises and ensures the day-to-day operations, maintenance, and improvements to the physical infrastructure of the data center. Additionally, provides training, expertise and experience to the Data Center Technicians and the Facilities Technicians. Regular, predictable attendance is essential for satisfactory performance.
What youll be doing
ESSENTIAL DUTIES & RESPONSIBILITIES
Supervises the Data Center Technicians and the Facilities Technicians.
Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9s).
Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.
Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
Conducts in-depth training with the Data Center Technicians on equipment, PMs, QA and CFOps procedures/processes.
Manages and maintains all training documentation; provides documentation to HR.
Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
Works with customers to provide successful installs that exceed expectations delight the customer.
Supervises the safety and well-being of all CFOps team.
Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians.
Writes and Reviews non-critical and critical Method of Procedures (MOPs), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.
Performs other duties as assigned.