Job Information
Idaho Division of Human Resources State Park Administrative Assistant in McCall, Idaho
State Park Administrative Assistant
Posting Begin Date: 2025/03/21
Posting End Date: 2025/04/06
Category: Administrative Asst
Sub Category: Office and Administrative Support
Work Type: Full Time
Location: McCall, ID, United States
Minimum Salary: 16.92
Maximum Salary: 16.92
Pay Rate Type: Hourly
Description
NOTE: All applicants must apply by 4:59 PM MST on the closing date.
Join us at Ponderosa State Park, where adventure meets tranquility!
The Idaho Department of Parks and Recreation is seeking to fill an Administrative Assistant 1 position
As an Administrative Assistant 1, you will play a pivotal role in managing our visitor center and collaborating with park staff to provide exceptional guest experiences. You’ll oversee reservations for cabins, RV and tent campsites, and yurts, as well as facilitate bookings for group shelters and picnic areas. Utilize your communication skills to offer visitors accurate information about park amenities and recreational opportunities. Apply your organizational skills to manage financial transactions, maintain records, and order souvenirs and items for resale. Your expertise in Microsoft programs and office support knowledge will ensure smooth day-to-day operations.
Why Ponderosa State Park?Nestled on the shores of Payette Lake, Ponderosa State Park offers visitors breathtaking landscapes and countless recreational activities. From Nordic skiing on groomed trails to kayaking on the pristine waters, this year-round destination has something for everyone. Visitors can explore hiking and biking trails, participate in interpretive programs, or relax by the lakefront. The park's rich natural beauty and proximity to outdoor adventures make it an ideal setting to inspire and educate guests.
If you’re passionate about Idaho’s natural landscapes and enjoy creating meaningful experiences for visitors, join our team at Ponderosa State Park!
Learn more about Ponderosa State Park: https://parksandrecreation.idaho.gov/parks/ponderosa/
For questions about this position, please contact Park Manager, Matt Linde, at:
Phone: 208-634-2164
Email: [email protected]
EXAMPLE OF DUTIES
Operations Support: knows, understands, supports and complies with park and IDPR goals, objectives and procedures; is knowledgeable about local, regional and state issues that may affect the park; is knowledgeable of IDAPA 26; (or willing to learn) obtains required computer, retail sales and reservation training to ensure proficiency; monitors system performance, reporting and tracking issues and communicating as appropriate to assure resolution; maintains professional appearance according to departmental policy; deals appropriately and tactfully with others; attends all required Department trainings and meetings; participates in weekly staff meetings;
Visitor services: provides accurate information to the public in person, by phone, email and social media in a courteous and friendly manner; responds accurately to questions about park facilities, rules, fees, establishment and geological history; researches and describes park wildlife and weather trends and forecasts; researches regional cultural, historical, geological and recreational travel destinations; procures and displays brochures and maps of regional travel destinations;
Retail: determines what types of souvenirs and supplies would be useful for park visitor demographic; locates suppliers, purchases, receives and prices items; assembles retail displays using marketing and merchandising skills; maintains vendor files; monitors budget; conducts annual physical inventory and adjusts reservation system records accordingly, creates flyers to promote retail shop and posts around park;
Supervision: recruits, interviews, hires, schedules, trains and assigns tasks for Visitor Center and Entrance Station employees and volunteers; maintains cooperative relationship with park and departmental staff and volunteers;
Maintenance: ensures visitor center and public restrooms are cleaned to standard and accomplishes housekeeping duties as required; identifies needed repairs and reports them to appropriate park staff; cleans and organizes storage closets; ensures janitorial supplies are available;
Financial: adheres to department purchasing procedures; processes incoming funds in the form of Motor Vehicle Entry and camping fees; creates deposits and transports monies to bank; maintains change funds; processes invoices into Payment Services; maintains financial paper records in accordance with departmental retention plan; oversees reservations and documents for overnight facilities within the park;
General office functions: maintains, organizes, and preserves/disposes of paper and electronic records; processes invoices; tracks visitation statistics; issues keys to park staff and maintains key log; composes letters, correspondence and memos; uses a variety of programs including Microsoft Word, Excel, PowerPoint, and photograph editing software; updates Emergency Action Plan notebooks annually; updates park brochures and flyers and posts around the park; tracks Lost & Found items and disposes of items according to departmental policies; communicates with staff and volunteers about their supply needs and orders office supplies; sends, tracks and collects fees for Group Use Permits; maintains log of visitation statistics; coordinates installation and operation of computer reservation/registration systems and helps train staff in same.
MINIMUM QUALIFICATIONS
Good knowledge of office support functions including word processing, spreadsheet software and Microsoft Office, filing, composing a variety of business documents and reception. Typically gained by at least two years of experience performing administrative tasks in a professional setting; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.
Good knowledge of gathering and compiling data. Typically gained by at least two years of experience collecting, organizing, and analyzing information; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.
Good knowledge of balancing and coordinating a workload for multiple projects. Typically gained by at least two years of experience managing tasks, prioritizing assignments, and meeting deadlines; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.
Experience in interpreting, applying, and explaining complex information. Typically gained by at least six months to one year of experience reviewing, understanding, and communicating policies, procedures, or regulatory information to various stakeholders.
DO WHAT YOU LOVE, LOVE WHAT YOU DO
WHY IDPR? We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators. To learn more about Idaho Department of Parks and Recreation please visit : https://parksandrecreation.idaho.gov/
BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are ten paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit: https://dhr.idaho.gov/information-for-state-employees/.
EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].
Preference may be given to veterans who qualify under state and federal laws and regulations.