NHS Human Services, Inc.

Quality Engineer - Site Call Management Job Functions: Job Summary This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports. Job Functions (Essential) Investigate site call quality issues received from datacenter sites to determine whether complaints are valid. Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required. Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests. Compile Quality Alerts and issue within the company as needed. Compile monthly reports to summarize site call quality issues at data center sites. Use data analysis to identify improvement projects. Participate as a team member in problem solving exercises. Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns. Keep management abreast of progress, developments, and pending problems. Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct. Perform special projects as required. Posting Title: Quality Engineer - Site Call Management Location: MTU Onsite Energy (Mankato, MN) Functional Area: Quality Management FLSA Code: EXEMPT Employment Type: OED - Exempt Qualifications: Qualifications (Education, Knowledge, Skills and Abilities) Required: Bachelor's degree in mechanical or electrical engineering plus 3 years quality engineering experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment. Strong knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines. Strong knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines Excellent communication and interpersonal skills, with the ability to interface effectively at all levels of the organization Strong written and verbal communication skills Strong analytical and problem solving skills Strong knowledge of geometric tolerating and related gauges Self-starter possessing strong initiative and teamwork Proficient with PC and MS Office Suite Preferred: Familiar with plant operations and equipment Knowledge of Rolls-Royce Solutions components and products Strong knowledge of internal combustion engine performance requirements Working knowledge of gauge and test equipment Work Environment: Work Environment Work Conditions: Employee will work in an office environment. Working on the factory floor and travel will be required periodically. Equipment: Laptop, cell phone, copier Shift: First Job Type: Regular Work Schedule: Full Time Quality Engineer - Site Call Management | MTU Minorities/Women/Disabled/Veterans/ Sexual Orientation/Gender Identity