Job Information
Insight Global Endpoint Administrator in Manhattan Beach, California
Job Description
JOB PURPOSE-
The Endpoint Administrator is a key member of the IT Infrastructure & Operations team and responsible for UEM
device migrations from Workspace One to Intune / Kandji. The Endpoint Administrator is experienced with
Windows 10 and 11, MacOS, Microsoft InTune, Workspace One, Kandji, and Autopilot / Zero Touch best
practices.
ESSENTIAL JOB RESPONSIBILITIES
Work closely with internal team members and end users to facilitate device migrations.
Provide excellent customer service to end users during the migration process as needed.
Utilize Microsoft InTune, Workspace One, Kandji and Autopilot to configure and deploy endpoint devices.
Manage desktop and laptop software installations, upgrades, and patches via UEM tools.
Work closely with the help desk team to resolve configuration issues related to desktops and laptops.
Collaborate with other teams to design and implement new solutions and technologies as needed.
Stay up to date with the latest trends and best practices in desktop engineering.
Ensure compliance with ITIL best practices for desktop engineering processes.
Tracks package deployment, status updates, develops reports and trend analysis documentation.
Pay Range: $40-45
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Strong technical skills in Windows and Mac Operating Systems
Strong technical skills in InTune, Workspace One, Autopilot and Kandji
Solid understanding of desktop virtualization technologies.
Knowledge of Microsoft Active Directory, DNS, DHCP, and Group Policy.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving and troubleshooting skills.
Familiarity with IT security and compliance practices and requirements.
Bachelors degree in computer science, Information Technology, or related field preferred.
3+ years of experience in Windows and Mac desktop engineering with 1000+ endpoints
Understanding of systems management concepts, procedures, best practices, and application suites null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.