Job Information
Actalent Data Entry Pharmacy Technician in Madison, Wisconsin
Data Entry Pharmacy TechnicianJob Description
The Customer Experience Technician is responsible for providing a superior customer experience to customers and a supportive environment for the best patient care. In addition, the CXC Technician will be responsible for handling high volume phone calls and data order entry. The CXC Technician will support the Pharmacy Solutions management in carrying out the mission of the company.
Responsibilities include:
Demonstrates a working knowledge of all pharmacy rules and regulations
Interprets faxes, escripts, verbal, and written prescription orders
Inputs all information into LifeFile System
Charges credit cards for orders
Answers patient phone calls and provides excellent customer service
Processes refill requests from patients and doctors’ offices
Calls patients about new prescriptions and IVR requests
Calls doctors for refill requests
Maintains compliance with Company and HIPAA patient confidentiality requirements
Follows all policies and procedures set forth by Company
Performs other duties as assigned
Qualification Requirements
1 year of retail pharmacy technician experience
Must have strong attention to detail skills
Strong customer service skills
1 year of pharmacy data entry experience
Active WI Pharmacy Registration
PCTB Certification (preferred not required)
Additional Details
This role is fully on-site in Madison, WI. Schedule is 9:30am to 6:00pm, no holiday or weekend requirement!
Pay and Benefits
The pay range for this position is $19.50 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Madison,WI.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.