NHS Human Services, Inc.

Summary The Program Support Specialist is located at the Monacan Health Center in Madison Heights, VA. The incumbent provides key professional level administrative services and support to the Chief Executive Officer (CEO) and Administrative Officer (AO) within the following areas: timekeeping, preparing reports, travel, procurement, property, fleet management, records management, policies, training, technical writing and editing, coordination of administrative support services to field staff. Responsibilities Arranges, promotes, organizes, and records the minutes of conferences, staff training and high level meetings. Assists staff with troubleshooting, tracking or identifying administrative issues and follows up to completion. Assists in monitoring program expenditures to ensure fiscal management and accountability. Coordinates supply lists and equipment needs for clinical services. Receives, prioritizes, and initiates requisitions for staff computers, supplies, equipment, and other requests. Maintains and utilizes Government Purchase Card to procure necessary equipment and services. Screens calls and visitors and refers them accordingly. Receives and controls mail; sorting and delivering to staff, assembling outgoing mail, etc. Coordinates and makes arrangements for travel. Serves as a timekeeper. Serves as the Property Custodial Officer for the facility/department; tracking property purchases and maintaining an accurate inventory. Requirements Conditions of Employment Selectee may be subject to a probationary/trial period. ESEP appointees typically serve a two-year trial period. U.S. Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. COVID-19 vaccination is required for all selectees prior to entrance on duty. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Specialized Experience Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: knowledge and understanding of mission objectives, goals, plans, and administrative activities which entail having responsibility of deadlines and commitments in an office setting. Coordinating services for delivery, installation and servicing of equipment for multiple facilities and staff members in an effective timely manner. Preparing various correspondence and reports, and prepares office and equipment related projects. Provides clear, concise, and effective responses to routine inquiries for information, and/or answering questions on program operations including technical policies and procedures. Education A Master's or equivalent graduate degree or 2 full years (36 semester hours) of progressively higher level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.B. or J.D., if related. Combination A combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-09 grade level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education If you are qualifying for the position by education, you are required to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed. This position is eligible for workplace flexibilities which may include telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is at the full-performance level. This position is being announced concurrently under Delegated Examining Procedures. Please review vacancy announcement number IHS-24-NA-12449608-DE; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.