NHS Human Services, Inc.

Req ID: RQ186441

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Technical Documentation

Skills:

Critical Thinking,Quality Documentation,Technical Documents

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is looking for a Technical Writer for the USCENTCOM CITS Program in Tampa, FL. The appropriate candidate will produce professional technical and contractual documentation across the program.

Duties and Responsibilities:

• Develops, updates, and maintains technical documentation, user guides, and how-to materials to assist users across the CITS Enterprise

• Creates staff packages and provides documentation including white papers, information papers, decision papers, point papers, PowerPoint presentations, spreadsheets, databases, SharePoint, training packages, policy, and guidance within DoD policy to facilitate USCENTCOM objectives and intent

• Creates Deliverables for contractual purposes, assists with editing and professionalizing management and engineering documents, technical reports, help documents, Quick Reference Guides (QRGs), Technical Portal User Guides, and administrative guides and documents

• Documents the results of cyber and hardware testing and other technical reports

• Organizes and presents technical information in a clear and concise manner, tailored to the intended audience (developers, end-users, stakeholders, etc.)

• Ensures documentation adheres to established style guides, standards, and templates, and maintain a consistent writing style across various materials

• Collaborates with the training team to develop and update training materials, tutorials, and other knowledge resources for end-users

• Contributes to the development and maintenance of a document repository and knowledge management system to facilitate easy access and retrieval of technical documentation

• Supports project managers in tracking documentation deliverables, milestones, and deadlines, and ensure timely completion of all documentation tasks

Education and/or Certifications:

Required:

• Bachelor’s Degree plus 5 years of experience in technical documentation, quality assurance, control, management, or IT service management (significant education, training, and experience may be accepted in lieu of degree)

Desired:

• ITIL 4 Foundation Certification or Higher

Required Skills:

• Proven experience as a Technical Writer, preferably in a DevSecOps or similar technology-focused environment

• Strong attention to detail, with the ability to consistently deliver high-quality documentation on time

• Strong problem-solving and critical-thinking skills, with the ability to quickly grasp and explain complex technical concepts

• Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented, customer-focused environment

• Must be a self-starter, strong leader, and be able to work independently with little supervision

• Experience with Microsoft Office Suite (Word, PowerPoint, Excel, etc.) or other word-processing and desktop publishing software applications

Desired Skills:

• Experience with USCENTCOM and be familiar with its mission

• Knowledge of USCENTCOM’s products and services, customer requirements, purpose and structure of required documentation, and end user’s level of understanding

Clearance and Travel Requirements:

• Active Secret Clearance required but must be eligible for a TS/SCI clearance. (This is not a remote/hybrid role)

• 10% or less travel

WHAT GDIT CAN OFFER YOU:

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology and the ability to make a real impact on the world around you.

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The likely salary range for this position is $79,050 - $106,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.