NHS Human Services, Inc.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Exp Plan & Admin Specialist Senior within PNC's Real Estate organization, you will be based in office within the posted locations.

Job duties include:

Conference and Event Responsibilities

Develop a PNC Real Estate event strategy to support brand awareness, via in person events and online (LinkedIn), customer acquisition, and via marketing materials (PNC.com, product sheets, presentation templates).

LOB Strategy by execution for conference, events, sales tools, and social media

• Coordinate and lead monthly meetings with Real Estate segment COO’s

• Partnership with Marketing and communications to ensure proper messaging and reinforcement of brand via LinkedIn postings.

• Keep clear concise communication with segment leads and other planning coordinators during the planning period and events.

• Maintain proforma and actual budget information on an ongoing basis. Track ROI on spend.

• Organize and manage master Conference/Event Calendar

• Ensure sales’ tools, like PowerPoint templates, product sheets, etc., are updated and available

Conference / Event coordination:

• Obtain New Event form from Real Estate Events mailbox, review and set up initial call with segment lead/s to discuss and gather any additional information regarding the event.

• Initiate and coordinate re-occurring calls (weekly or bi-weekly)

• Create and manage the Project Plan for conference and/or event.

• Order branded items via Skyline to be sent to conference or client reception venue.

• Coordinate and process conference sponsorships. Ensure all sponsorship benefits are submitted to conference in a timely manner (logo, ads, descriptions, etc.)

• Manage Real Estate Events / Real Estate Conferences mailbox and coordinate shared calendar.

• Prepare and send communication via email to internal participants with essential information pertaining to conference/event. (“What you need to know & talking points”)

• Reserve and manage client dinner reservations during conferences.

• Plan the reception menus with segment leads.

• Arrange and coordinate group transportation needs.

Conference/Event On site support:

• Attend and oversee conferences and/or events when necessary.

• Partner with venue contact and LOB partners to ensure contract details are fulfilled.

• Organize and distribute name badges at check in table while reconciling attendee list for event.

• Ensure PNC Branded materials are displayed where applicable.

Payment Processing:

• Process invoices via PeopleSoft Employee Portal (AP Dept)

• Set up New Supplier in PeopleSoft

• Ensure segments are utilizing the appropriate cost centers for event expenses.

 

CVENT / Logistics:

• Design setup of Save the Dates and Invitations, guest list management, status emails and reports via Cvent.

• Source venues and hotel room blocks via RFP / manage contract negotiations.

• Negotiate hotel room blocks, meeting spaces and F&B needs to achieve most favorable terms.

• Review and reconcile initial BEO (banquet event order) and final invoice to ensure line items match the executed contracts.

• Obtain all necessary invoices, contracts, and documents during the planning of event to maintain in project file on SharePoint.

Administration:

• Maintain Conference and Event resource page on Real Estate segment Collaboration sites.

• Maintain SWAG items – order/refill, manage inventory log, FedEx in/out materials.

• Maintain PNC Real Estate tablecloths (clean, iron, etc.)

• Evaluate events success with LOB partners.

Job Description

• Supports one or more business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.

• Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.

• Defines and obtains data collection, research and reporting activities for assigned line of business initiatives. Analyzes and recommends solutions for key initiatives.

• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.

• Serves as subject matter resource and advocate that implements best practices and learning plans to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.