NHS Human Services, Inc.

The Role: The Senior Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical equipment conditions, conducts installations and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Create and maintain safe working environment and culture within the organization Take care of company property Demonstrates high impact culture through innovation, accountability and empowerment Must be able to function in a team environment Willingness to learn Usually works with direct supervision but can work independently if needed Travel Requirements: Local travel Qualifications: HS diploma or equivalent Ability to pass background check & pre-employment drug screen Clean driving record Water treatment experience highly preferred HVAC experience highly preferred 2 to 5 years of technical work experience Skill Requirements: Electrical, mechanical ability Lead by example Work without direct supervision Technically sound Experience with Microsoft Office including smart devices Must have customer service experience Demonstrates critical thinking and troubleshooting ability Synthesizes technical information and communicates it clearly Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways What we offer: Health, Dental and Vision insurance available on your 1st day of employment Generous retirement savings plan Generous PTO package and paid holidays Career progression and development plans Company wellness, rewards and recognition, and employee discount programs