Job Information
J.B. Hunt Transport Billing Representative I in Lowell, Arkansas
Job Summary:
Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.
Job Description:
Join our Truck Order Not Used (TONU) team where you can learn more about the transportation industry, develop and sharpen your technical skills, collaborate with stakeholders, and start your professional career at JB Hunt!
Truck Order Not Used is when a driver arrives to pick up a shipment and the load is not ready, and the customer does not have another load to replace it.
Key Responsibilities:
Monitoring all events that flow through our Power BI Report daily to determine the validity of each TONU Event.
Review customer’s contracts to ensure correct rate is applied when applicable.
Follow the customer’s process to confirm and obtain approval for the TONU charges in a professional and timely manner.
Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems
Collaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problems
Answer external customer billing questions and troubleshoot billing issues
Understand contract implications and implement invoicing in compliance with customers needs
Prepare billing information and verify any changes to support an accurate and efficient billing process
Distribute/Track outgoing correspondence to external customers for return compliance and authorization
Understand and executive administrative procedures, policies, and practices
Work Schedule:
Monday through Friday, 7 am to 3:30 pm
Qualifications:
Minimum Qualifications:
1 year or less experience in an administrative, business, or financial role.
&/OR demonstrated ability of the following skills through education, certifications, or other experiences-
Ability to act professionally.
Ability to be both flexible and adaptable.
Ability to communicate effectively in verbal & written settings.
Ability to pay attention to detail.
Ability to quickly learn a new software system.
Ability to prioritize & organize tasks.
Proficient computer skills.
This position is not eligible for employment-based sponsorship.
Education:
High School, GED
Work Experience:
Clerical/Administrative, Business Administration, Accounting/Payroll, Finance
Job Opening ID:
00553699 Billing Representative I (Open)
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.