NHS Human Services, Inc.

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

This is a Hybrid role based out of our office located in Loveland, Colorado.

The Target Pay Range for this position is $21-$25/HR. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget

Job Purpose/Overview

Under the direct supervision of the Accounts Receivable Manager, the Accounts Receivable Clerk I will answer and responds to incoming customer calls and email requests. This position will regularly assist with making outbound calls to past due accounts as well as invoice processing, filing and sorting monthly statements, as needed.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Inbound Customer Service Calls:

• Providing first-class customer service, answers and responds to incoming customer calls regarding various areas including, but not limited to, billing, payments and online account access.

• Routes more complex customer questions to an appropriate individual or department.

Accounts Receivable Email:

• Responds to incoming Accounts Receivable emails including account activations, faxing requested invoices or account statements, online password reset requests, and one-time credit card payments.

Collection Calls:

• Acting as first contact, makes outbound calls to delinquent accounts.

• Assists Collection Clerk, as needed, by faxing and/or emailing final notices to severely delinquent accounts.

Invoice Processing:

• Processes invoices for products or services generated outside of normal invoice cycle. This includes printing invoices, verifying any special coding required and distributing invoices according to the customers’ preference.

Other Office Duties as Assigned:

• Assists with faxing, filing, scanning, folding and stuffing invoices or statements as needed.

• Other duties as assigned.

Education and Experience

• High school diploma or GED

• Minimum six months’ related experience and/or training.

Knowledge, Skills and Abilities

• Excellent customer service skills and professionalism including patience, ability to listen and ability to provide a positive experience with all interactions.

• Ability to quickly learn and understand account balances, credits, invoices and payments

• Proven ability to start and multi-task

• Consistently displays great attention-to-detail

• Excellent communication skills, both written and verbal

• High level of perseverance

• Ability to work in a team environment

• Intermediate ability with Microsoft Office Suite and Internet software. Must have recent Excel experience including ability to set up basic formulas and data entry processing.

Working Conditions

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (http://careers.antechdiagnostics.com/us/en/affirmative-action) .

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.