Job Information
UCLA Health Administrative Assistant II, Oculoplastics - Ophthalmology in Los Angeles, California
Description
Join our dynamic Oculoplastics team in Westwood as an Administrative Assistant! We're seeking a dedicated professional to support our practice with administrative expertise, exceptional organizational skills, and a commitment to providing excellent patient service. Responsibilities include, but are not limited to:
Check patients in/out
Answer incoming calls, triage, check messages throughout the day
Coordinate appointments
Obtain authorizations and referrals
Upload imaging scans and medical documentation
Reconcile payments
Salary Range: $24.57-34.87 Hourly
Qualifications
Required:
Working experience as a concierge to provide the following: meet and exceed patients' expectations and provide services they need; problem solve and able to face a variety of problems and issues and must readily solve these to the satisfaction of patients.
Ability to triage phone calls.
Skill in prioritizing assignments in a timely and accurate manner.
Typing skills to quickly and accurately prepare patient information.
Possess the ability to work with little supervision and make independent decisions.
Good organizational and people skills and be sensitive to the needs of patients affiliated with this practice.
Preferred:
Knowledge of insurance authorization procedures, EMR systems, and medical terminology.
Knowledge of UCLA Physicians and their specialties.
Experience working in an Oculoplastics practice.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.