Job Information
Bon Secours Mercy Health Courier - PRN in Lorain, Ohio
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Primary Function/General Purpose of Position
Under the general supervision of the Mgr, Lab Outreach, the incumbent will perform as the site agent to accurately and efficiently process, expedite, and distribute merchandise, mail, specimens, and/or equipment to internal or external customers, and provide cash carrier services. The incumbent will be an advocate for the efficient use of mailing services and will train staff in departments as needed.
Essential Job Functions
Inbound mail agent including, but not limited to, picks up mail from the local post office as required by site supply chain processes; sorts the mail at the identified process frequency; and maintains a concise log to record daily calls and deliveries.
Outbound mail agent including, but not limited to, assisting end users with mailing/shipping needs; sort, weight, and post outgoing mail; makes necessary special deliveries as assigned; handles certified mail making sure all forms are filled out appropriately.
Mail Distribution including, but not limited to, delivery of supplies, instruments, specimens, linen, films, records, equipment, and mail for departments as required; and delivery of bulk mail to local post office.
Coordinates mailing/shipping supplies including postage.
Collects cashier bags from various locations and delivers cashier bags to either the hospital cashier or stores in secured area for delivery to cashier when available.
Adheres to OSHA and DHEC regulations regarding transporting specimens.
Follows established departmental policies and procedures, objectives, quality assurance program, safety, environment, and infection control standards.
Safe driving practices including, but not limited to, observes all state traffic laws, maintains vehicle in a clean and safe operating condition.
Customer Service Focused including, but not limited to carries out principles of positive guest relations by maintaining good rapport and a cooperative working relationship with all guests, coworkers, and clinicians; presents a courteous attitude when responding to assistance request; and works as a team player.
At the direction of Supervisor/Manager/Director, assists and supports other departments when needed.
Other related duties as assigned.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Valid driver’s license with clean driving record and proof of insurance (required) – Ohio BMV
Education
High School Diploma or GED (required)
Work Experience
Previous mailroom or courier experience (preferred)
Training
N/A
Language
N/A
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Working Conditions
Periods of high stress and fluctuating workloads may occur.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.*
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Skills
Organizational skills
Transporting specimen regulations
Attention to detail
Acceptance of authority
Critical thinking
Communication with team members
Teamwork
Active listening
Relationship building
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com