Job Information
Marriott Casual Waiter/Waitress - Palm Court in London, United Kingdom
Job Number 24115529
Job Category Food and Beverage & Culinary
Location Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
We are hiring a Casual Waiter/Waitress for Palm Court!
Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Located in the heart of Mayfair, the Sheraton Grand London Park Lane hotel offers a prime destination in Central London.
Since our opening during the glamour of the 1920s, the Sheraton Grand London Park Lane remains a true expression of Mayfair grandeur. Our celebrated art deco address boasts views of Green Park with connections to London historic landmarks. We welcome guests through engaging experiences and thoughtful service.
Join our amazing and diverse team and grow your management career with Marriott International, the world’s largest and most celebrated hospitality brand.
Rewards for work…. Benefits for your lifestyle
Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here
World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent - award winning, experienced hospitality professionals
Discounted room nights & food and beverage - because your well-being means so much
Birthday Recognition
Cycle to Work Scheme
Complimentary laundry, free meals on duty
Access to fabulous and flexible benefits to help you in and out of work
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests.
Set tables according to type of event and service standards.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.