Job Information
Barry Callebaut Supply Chain Grievance Coordinator in Lodz, Poland
Supply Chain Grievance Coordinator
Location:
Lodz, PL, 90-530
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the role:
Supply Chain Grievance is an integral part of the EUDR Sustainability Tool Box. The Coordinator of the grievance tool should evaluate, allocate, track, monitor & report grievances. A grievance mechanism is a dedicated whistleblowing hotline that is specifically designed for the supply chain. Companies need to ensure that stakeholders/affected groups from the supply chain can report their grievances and observe human rights/environmental/governance violations. Reporting grievance mechanism KPIs will have to be included in the non-financial reporting as part of the Annual Report
Key responsibilities:
Maintenance of the Grievance Mechanism Process.
Manage the information-gathering process.
Ensure communication with the local sustainability team.
Manage the triage of grievances and coordinate the involved topic experts.
Drive standardization by improving the grievance mechanism process.
Report to the Head of Compliance.
Create a KPI-driven dashboard to ensure effectiveness.
Support investigations for Compliance, Legal, or Sustainability topics.
Opportunities to grow in various functions including Compliance/Legal, Human Rights, Sustainability, or Internal Audit.
Monitor and track ongoing cases.
About you:
Master’s degree in business or law or similar field.
Project management skills.
Experience in stakeholder management.
2-5 years of solid experience in process/ project mgmt.
Experience in Compliance/Sustainability is also an advantage.
Data-driven mindset is a plus.
Knowledge about sustainability or investigation skills is also a plus.
Experience in project management and controlling.
Ability to work closely with large and complex remote teams, without hierarchical authority.
Excellent verbal and written communication in at least English, German, or French is also an advantage.
Well-organized and structured.
Strong communication skills.
We offer:
Employment on a regular basis in the sweetest company in the world.
Annual bonus based on your work results.
Lunch card to be used for groceries and restaurants.
Private medical care in Lux Med (basic package fully financed by BC).
Fit Profit sports card co-financed by BC.
PPE: we care about your future, and we save money for your retirement.
Cafeteria Program as a part of Social Fund.
Group life insurance.
Hybrid working model: min. 8 days in the office a month.
As part of our work-life balance culture, we can start work between 7 am and 10 am.
Free consultation with a lawyer once a quarter.
Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
Daily delivery of fresh fruits and veggies to the office.
You can purchase our sweet products with a special discount.
Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
We like to party as much as we like chocolate! We have integration budgets we can use for team events.
Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default_lang=en) .