NHS Human Services, Inc.

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Job Information

Conduent Technical Operator II in Lima, Peru

Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.

  • Performs tasks based on established procedures.

  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Expands skills within an analytical or operational process.

  • Maintains appropriate licenses, training, and certifications.

  • Applies experience and skills to complete assigned work.

  • Works within established procedures and practices.

  • Works with a moderate degree of supervision.

Functional Knowledge

  • Has developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Integrates teams for the best outcome and achievement of company goals.

Impact

  • Impacts a team, by example, through the quality service and information provided.

  • Follows standardized procedures and practices.

  • Receives regular, but moderate supervision and guidance.

Leadership

  • Has no supervisory responsibilities.

  • Manages own workload.

Problem Solving

  • Ability to problem solve without supervisory approval.

  • Evaluates and selects solutions from established operating procedures.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Performs preventive maintenance and quality checks to identify and report malfunctioning issues.

  • Monitors equipment to ensure correct operation.

  • Understands and follows instructions and SOP (Standard Operating Procedures).

  • Completes all required documentation.

  • Reviews all materials to ensure quality standards are met.

  • Addresses troubleshooting issues to ensure they are quickly identified and communicated appropriately.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

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