Job Information
TEKsystems Call Center Representative in Lewisville, Texas
ONSITE WORK
Call Center/Credit Union
Lewisville, TX
$20.50/hr
Schedule:
M-F 9am-8pm central
Sat 10-5pm Central
Scheduling – every other Saturday
Top 3 Skillsets: Previous call center experience, banking industry experience, good tenure (2+ jobs in 1 year will have to provide further information)
Description:
As a pivotal role in ensuring unparalleled member service, we are seeking candidates who are passionate about making a difference and are driven to support our collective achievements.
Candidates must possess exceptional customer service skills, demonstrating the ability to go above and beyond in meeting member needs.
Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.
Strong problem-solving abilities and a deep understanding of financial products are essential for addressing complex member concerns with precision. Collaboration with other departments to enhance operational efficiencies and elevate the member journey is a key aspect of the role.
Successful candidates will thrive in a fast-paced environment by consistently exceeding performance metrics and upholding high standards of quality and productivity in every interaction.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.