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Job Information

Otis Elevator Company HR Business Partner, Mfg & Supply Chain, Spain in LEGANES, Spain

Date Posted:

2025-02-27

Country:

Spain

Location:

Benjamín Outram 1, 28918 LEGANES, Spain

The HR Business Partner will work closely with senior management, partnering on a mix of strategic priorities such as strategic partnering on transformational activities including organizational design & effectiveness and change management. Additionally, they will advise and support in a hands-on manner on issues related to: employee relations, recruitment, selection, performance management, engagement, succession and talent development.

This position is a matrixed role. The customers for this role are factory leadership, as well as functional managers and colleagues in Supply Chain and Engineering. It is part of the Global HR Team that supports Operations (Manufacturing, Supply Chain and Engineering), but is expected to collaborate closely with the HR Team that supports business leadership in Spain, and the broader EMEA HR Team.

This position will be based out of the Otis factory in Madrid.

Goals and Objectives:

  • Partner with Leadership as they develop the organizational design to meet current and future business needs. Ensure any such changes build functional capability and capacity with the line managers.

  • Take accountability for ensuring the effective management of resources: Drive productivity improvements through the monthly monitoring, analyzing, and forecasting of employment data (costs, headcount) & trends

  • Develop succession plans and work proactively to ensure that a talent pool is available and being actively developed within the business, ensuring a diverse mix of talent and development activities across all groups from early career to highly valued professionals.

  • Actively coach and participate in all employee relations issues, including investigations, disciplinary issues, grievances and appeals, providing clear operational HR advice and guidance and active involvement as required. Engage the Labour Relations Team for support, as necessary.

  • For use in one-to-one or group interventions, ensure that all tools and COE resources available are being fully utilized to lead a motivated and engaged team that delivers results.

  • Actively participate as a member of the Spanish HR team to ensure alignment within country and region HR and business priorities, and as part of the client group’s leadership team. Direct reporting line will be to EMEA Operations HR.

  • Partner with client groups to:

  • Support on-boarding plans for all new starters and ensure that all new starters have a mid and end of probation review.

  • Support the salary review process ensuring that recommendations are linked to performance and recent appraisals and within budget.

  • Maintain up to date knowledge of relevant legislation, implementing new or changed policies and procedures, in partnership with relevant COE’s, to ensure that the company meets its employment law requirements.

  • Ensure adherence to all Otis Policies and Procedures.

  • Be a champion for the Otis Absolutes: Be fully conversant and compliant with all Environmental Health and Safety procedures; Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO); ensure appropriate focus is placed on Quality / Continuous Improvement on behalf of the Customer.

  • Turn the culture of Spain Factories, and local Supply Chain and Engineering into a competitive advantage by aligning engagement strategy to business strategy.

  • Deploy the People strategy across Spain, including Madrid & San Sebastien, in an aligned fashion with business goals and global & regional strategies. For example, technical career ladder for Engineering and front-line supervisor training in Factory.

  • Demonstrate enthusiasm to meet the challenges of a fast-moving environment, adopt a lateral approach to problem solving, combined with energy and drive. Support line managers in implementation of progressive HR initiatives and develop their business.

Qualifications/ Experience/Knowledge:

  • Degree qualified – preferably Master in Business Administration or Legal

  • Minimum of 10 years operational HR experience at either HR Manager or HR Business Partner level, preferable in a Manufacturing environment

  • Excellent labor law skills – preferably with operational experience in a Manufacturing environment

  • Fluent in Spanish and English

  • Strong Organizational Design and Change Management expertise

  • Strong business and financial understanding

  • Experience in a matrix organization

  • Technology expertise including PowerPoint, Excel, etc. as well as experiences with HR Systems like Workday

Personal Qualities and Behaviours:

  • Customer focused

  • Able to promote a positive team culture and build cross-functional working relationships

  • Always act as an ambassador for the Company, giving commercial HR advice and guidance

  • Demonstrates a pragmatic and flexible working style with the ability to juggle workload within tight deadlines

  • Capable of hands-on problem solving, with ability to generate ideas and solutions

  • Sound commercial acumen and good understanding of the business

  • Ability to create and maintain trust and confidentiality

  • Strong communication skills in all disciplines including written, verbal, email and presentation

  • Strong listening and questioning skills

  • A positive attitude when dealing with people and ability to influence and persuade

  • An ability to work at a consistently high level of accuracy with attention to detail

  • Ability to cope with competing demands and to effectively prioritize task

  • Proven ability to coach for success and coach for improvement

  • Strong negotiation and conflict management skills

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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