Job Information
Insight Global Customer Service Representative ll in Las Vegas, Nevada
Job Description
Insight Global is seeking a dedicated and proactive individual to join one of our fortune 500 customers as a Customer Service Professional. The ideal candidate will exhibit exceptional professionalism, integrity, and reliability while working independently. They will be confident, organized, and know when to seek assistance. Our team members have a bias for action and are highly self-motivated to not only provide outstanding customer care but also to identify and resolve systemic issues to prevent future concerns. They are internet-savvy with a high technical aptitude for online tools and research.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Minimum of 1 year of customer service experience
Experience and confidence in interacting with upper-level management regularly
Professional communication skills, demonstrating maturity and self-confidence
Proven success in customer obsession, rapid learning, problem-solving, and teamwork
Strong familiarity with online shopping and research
Ability to pass pre-employment assessments and criminal background checks
Excellent computer skills, including proficiency with Microsoft Office, email, chat, and internet usage
High School Diploma or equivalent College degree
Over 3 years of experience in customer service (face-to-face interaction or call center experience preferred) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.