Job Information
GUNDERSEN LUTHERAN ADMINISTRATIVE Scheduling Specialist in LA CROSSE, Wisconsin
JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:24 Join us! We are seeking a motivated and flexible candidate with a strong customer service background who is energized by working in a fast-paced environment as a Scheduling Specialist! What you will get: Starting pay of \$16.77/hour + more for experience! Support to grow in your career with access to our Career Development Center and Tuition Investment Program Top-rated retirement plan and healthcare benefits Departmental leadership that supports you as you do your best work. Work/Life balance to love what you do and where you live. What\'s Available: .6 FTE (24 hours/week) Shift: Monday-Friday, Days *No Evenings or Weekends* Department(s): Gastroenterology Location: La Crosse Main Campus *Remote Eligible once Appropriately Trained* Schedule example: Flexible schedule will be set up based on department needs. Typically 8:00am - 4:30pm with some possible need to work 8:30am - 5:00pm when needed. What you will do: Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top-level customer service. Partner with a team of providers, medical professionals, and managers who are here to support your success and that of our patients in their health journeys. What you need: High School Diploma or equivalency 1 year experience in an office setting requiring customer service responsibilities. Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system!Job Description: The Scheduling Specialist provides superior customer service to both internal and external customers when scheduling patient appointments. The Scheduling Specialist plays an important role in managing provider and department schedules, and facilitating access to the services patients need while ensuring efficient operation of the department. Major Responsibilities: 1. Represents Gundersen Health System\'s high standards for customer service through telephone interactions that reflect courteous, patient and respectful conduct and conversation, while meeting the needs of all customers encountered. 2. The Scheduling Specialist has expert knowledge of provider and department schedules, effectively coordinating appointments/procedures for patients and providing information and instruction to prepare the patient for their visit. The scheduler maximizes department efficiency, while enhancing patient satisfaction. 3. Responsible for maintaining data integrity in the pre-registration of patients, verifying and updating demographics and assessing patient insurance coverage, to drive a timely billing process. As needed, the Scheduling Specialist takes the necessary steps to ensure that additional insurance verification... For full info follow application link. EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/791B5DBD81B44383