Job Information
TEXAS A&M UNIVERSITY - CENTRAL TEXAS Director of Military and Veterans Services in KILLEEN, Texas
Director of Military and Veterans Services
Agency
Texas AandM University - Central Texas
Department
Enrollment Management
Proposed Minimum Salary$5,833.34 monthly
Job LocationKilleen, Texas
Job TypeStaff
Job Description
The Director of Military and Veteran Services, under general direction, directs services and programs for military-affiliated students offered through the Ted and Diane Connell Military and Veteran Services Center; including military and veteran benefits, military evaluated credit, recruitment and success initiatives, and support functions for the Army ROTC program.
Applicants must be authorized to work for any US employer. The department is unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities:
Develop, implement, evaluate policies and procedures for the Ted and Diane Connell Military and Veteran Services Center (the Center) related to evaluated credit (JST), military tuition assistance, Veteran education benefits, and other services/programs dedicated to military affiliated students. Assist with processing and evaluation of credit as needed.
In collaboration with IT and other institutional departments, maintain Banner student forms, third party systems, and external agency portals related to military and Veteran education benefits.
Establish goals and assessments, in coordination with the Division leadership, to gauge departmental success and promote continuous improvement.
Oversight for institutional processing of military and Veteran education benefits. Ensure compliance with applicable regulatory requirements. Conduct internal assessments to verify compliance.
Communicate with campus community and external audiences regarding benefit programs, departmental services, and support programs.
Manage departmental budget and expenditures for the Center to the extent authorized. Ensure expenditures are necessary and directly related to supporting the institutions enrollment goals.
Responsible for hiring, training, and evaluation of departmental staff.
Provides direct supervision of departmental staff with focus on high performance and exceptional customer service for students.
Research, propose, and implement programs designed to support successful transition of military affiliated students into higher education or workforce, and promote degree completion.
Serve as advocate for military affiliated students and build connections with external entities to support military-affiliated student success.
Engage military-affiliated students to identify opportunities to improve support services and build stronger connections amongst military-affiliated students and between the institution.
Assist with recruitment of military-affiliated students. Serve as the primary point of contact with the Education Services Office at Ft. Hood.
Monitor workloads and adherence to project timelines to ensure operations are functioning within expected performance standards.
Serve on university committees and actively participate in external professional associations.
Attend conferences and other meetings necessary to maintain knowledge of best practices related to military affiliated student services.
Monitor data and provide reports as requested by administration related to operations to the Center.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
Minimum Requirements:
Bachelors degree or equivalent combination of education and experience.
Five years of related experience working with veterans in a higher education setting.
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