NHS Human Services, Inc.

Bakery Sales Associate Kennewick, WA Wage Range: $16.30 to $19.25 - depending on experience with provable hours and/or work sample Benefits: Employee Stock Ownership Plan (ESOP) - 100% Company paid DailyPay - Employee's option to work and get paid today 401K - Company matching up to 4% (if elected) Medical, Dental, Vision, Life Insurance (no deductible medical option) Company paid Life Insurance for full time (30 hours) Voluntary Insurance Products Health Savings Account (HSA) Paid holidays Vacation Time Bereavement & Jury Duty pay Paid Sick & Safe Leave - Employees earn 1-hour sick leave for every 40 hours worked Paid Family & Medical Leave Employee Assistance Program (EAP) Essence of Position To provide a pleasant and efficient bakery experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service. Shared Expectations for all roles within our company include, but are not limited to the following: Creating a welcoming atmosphere for everyone. Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team. Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message. Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's. Tasks of Position The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company. Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service. Promoting sales through active discussions with guests, offering product recommendations, samples, and discussing current promotions and service information. (Examples may include: asking guests if they need specific products to accompany requested items, chatting about Yoke's signature items, fresh board and sweet deal suggestions, or providing information about recipes and products). Providing exceptional service by greeting guests, and informing them of specials, product information, and services offered by the bakery. Services include but are not limited to the following: writing on cakes, receiving first birthday cake free, giving free samples upon request, reducing/mixing package sizes, slicing all breads upon request, guaranteeing product 100% by replacing product or giving money back, wedding consultation, and delivering & setting up. Mentoring new associates or associates who are new to the department or task and assuring a positive learning environment. Understanding and capable of performing the following: finishing par bake products, labeling product ingredients, dating, rotating, closing department, opening department, writing orders, posting ads/display signage, inspecting all bakery items for quality and consistency before merchandising, decorating for seasonal promotions and to optimize sales, merchandising, and using "This One's On Us" cards to "Make Our Guests Crazy About Us!" Operating (at minimum) the following equipment in a correct and safe manner: com-line, phone, scales, shrink wrapper, sheeter, doughnut hopper, doughnut fryer, divider/rounder, bread slicer, dishwasher, proof box, glazer, label machine, case lights, ovens, PFM/shrink, and retarder. Communicating and completing guests' special order requests with accuracy and timeliness. Finding a way to make our guests happy. Ensuring all work performed in the department is comple