Job Information
ALL IS WELL MASSAGE & SPA LLC Spa Front Desk Receptionist in KATY, Texas
Job Title: Spa Front Desk Receptionist/Sales Associate Location: All Is Well Holistic Spa, 2001 Katy Mills Blvd Ste I, Katy, TX 77494 Job Type: Full-Time / Part-Time / Internship About Us: Located in the vibrant heart of Katy/Houston, TX, All Is Well Holistic Spa is a sanctuary dedicated to holistic wellness and beauty. Renowned for our relaxation and therapeutic massages, holistic facials, acupuncture, and fire cupping, our spa provides an upscale and meticulously maintained environment. We are proud to be recognized as one of Houston's fastest-growing massage and facial spas, offering a faith-based, member-focused approach to health and wellness. The Opportunity: Join our dynamic team as a Front Desk Sales Associate - Wellness and Beauty Coordinator. This role is perfect for individuals passionate about holistic health, beauty, and delivering superior customer service. Responsibilities include achieving sales targets, managing spa operations, and ensuring our clients receive an unparalleled wellness experience. We seek candidates who are coachable, self-disciplined, friendly, and enjoy working in a lively, fast-paced environment. Key Responsibilities:
- Deliver exceptional guest service, managing all aspects of their spa experience.
- Manage front desk operations, including phone handling, appointment scheduling, and processing sales transactions.
- Promote and sell Wellness Membership Programs, Gift Certificates, and retail products, aiming to meet and exceed sales targets.
- Maintain accurate and organized records and files.
- Educate guests about the health and wellness, skin care benefits of our treatments.
- Uphold a professional and immaculate spa environment.
- Work collaboratively with the team, fostering a positive and productive atmosphere.
Qualifications:
Experience with Meevo 2 or similar Spa POS systems is a plus.
At least 3 years of experience in customer service and retail sales, with a history of working on commission.
Strong background in wellness, beauty, and skincare, massage, spa , fitness, nutrition.
Esthetician and Massage Studying /schooling is a plus
Exceptional communication and customer service skills.
Prior experience in massage, spa, fitness, hospitality, or related retail service or hotel front desk is advantageous.