NHS Human Services, Inc.

Summary Description

We are currently looking for aRelationship Banker(Floating)to join our Leawood Retail Banking team.

As a Relationship Banker, you will operate a cash drawer, handle transactions, and open and process new accounts. This position will combine banking knowledge and stellar customer service.

This position will work @Office. The Floating Relationship Banker will be based out of our Leawood location but have the flexibility to support all of the Kansas City branches (Ward Parkway, Mission Farms, Leawood, and Liberty).

Interested in learning more? Check out the details below!

What youll do

• Opens and processes new deposit accounts and provides information on bank products and services.
• Actively sells, cross sells and refers bank products and services to both new and existing customers to meet individual, branch and bank goals either in person, over the phone, or through electronic means.
• Actively identifies customers current and future financial needs by deepening customer relationships, having a strong knowledge of bank products/services as well as involvement in the community as a representative of the bank.
• Ensures that the highest levels of customer service are provided by promptly greeting and responding to the needs of customers, whether that be in person, over the phone, or through electronic means.
• Identifies, researches and resolves both simple and complex customer service issues and inquiries.
• Operates a cash drawer on a consistent basis. Efficiently and accurately processes transactions (deposits, withdrawals, payments, etc.) while maintaining an accurate cash balance and an accurate record of all transactions. Cashes checks within assigned limits.
• Balances cash drawer and prepares settlements of cash and proof transactions. Issues money orders, cashiers and travelers checks, and gift cards. Follows and understands the daily scanning process of all transactions and deadlines.
• Follows all applicable procedural and regulatory rules and guidelines.
• Stays abreast of any new regulations or required training affecting the Relationship Banker role.
• Must be a team player who can work with a team of individuals to perform a variety of tasks, working toward common branch and bank objectives.
• Must be willing to work at any of the branch locations as needed within the nbkc network.
• Performs other duties and projects as assigned.

What youll bring

• High school diploma or GED required
• Qualified candidates must have at least 1 year of previous banking experience
• Must be a team player who can work with a team of individuals to perform a variety of tasks, working toward common branch and bank objectives.
• Knowledge of retail products/services and bank regulations/compliance, preferred
• Excellent customer service skills
• Strong knowledge of Microsoft Office applications

Bonus Points

• Ability to identify customer needs
• Strong number orientation and accuracy with detail orientation
• Ability to perform essential functions of the job with or without accommodation
• Must have excellent verbal and written business communication skills
• Must have solid computer skills

Our Hiring Process

After we review your application and feel youre a potential fit we will reach out with next steps. We work hard to meet our candidates on their time- sometimes thats a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way.

What youll love about us:

Benefits and Perks:

• Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO - we got you covered!)
• Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
• Save more for your future with our 401k reti ement savings plan with a generous match and immediate vesting from nbkc. Now thats a sweet deal!
• Spend time bonding with your family with paid parental leave options
• Care for your whole person with access to our EAP and behavioral health advocates
• Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
• Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)
• Enjoy anniversary awards for your 3- and 5-year anniversaries (Thats serious cash money towards your retirement account, student loan refinancing or your HSA).
• Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries

About nbkc:

nbkc isnt your average bank. We take your traditional financial institution and make it better.

We know what we offer our customers is only as good as the people behind the scenes who keep it going. Thats why we make sure youre supported and encouraged along the way. Youll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things youll wanna brag about.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.

nbkc has been proud to be recognized as one of Kansas Citys Best Places to Work for 5+ years by the Kansas City Business Journal. Were pretty proud to work here and we know you will be too!

Join us to find out!

nbkc bank is an Equal Opportunity-Affirmative Action Employer - Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

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