Job Information
CDW LLC Associate Consulting Engineer- Azure in Jackson, Mississippi
This is a Job Description for a Associate Consulting Engineer- Azure in Jackson, Mississippi
Summary: A successful Associate Consulting Engineer (ACE) will immerse in a close-knit group of technology leaders, to collaborate with and master complex solutions to business requirements. Hone your learning by partnering with skilled engineers who value your ideas and perspectives. The Program is a meaningful milestone-based, industry-leading training program for people who have a real passion for technology, an aptitude for problem solving, and a drive for customer dedication. Further expand your knowledge, and gain hands-on experience with leading-edge technology, while accelerating your career dreams. Upon completion of the program, you will advance into a Consultant Engineer role on CDW's Services team where you will accelerate your career.
Duties & Responsibilities:
Driving architecture and delivering customer solutions on the Microsoft Azure Platform. Take your collaboration to the next level by partnering with technical and business staff of customers following troubleshooting, consulting, and change management best practices leading towards more complex future engagements. Pre-Sales -- listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture. Planning -- participate in kick off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating against the service catalog.
Design -- read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing. Implementation -- perform assigned engagement activities as directed. Troubleshoot, break-fix tickets, complete service requests, and complete device software updates. This may include configuration implementation, patching, or other activities. Operations -- Participate in remediation for post incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify, and recommend support process improvements. Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital and continuous process improvement. Consulting -- work with customers to understand their business needs and drivers.
Requirements
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: One of the following degrees and/or relevant experiences: BA/BS including concentration in Computer Science, Information Technology, Management Information Systems, Mathematics, Engineering, or related discipline. Associate degree in Information Technology, Management Information Systems, Mathematics, Computer Science, Engineering, or related technology focused concentration plus 1 year of relevant practical experience. Ability to work select weekends and/or after hours when business needs arise. Ability to travel up to 10%. Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position. Certification with Microsoft Azure is a plus. 1-year relevant practical experience plus one or more applicable technology related certifications (certifications to be in active standing) is a plus. Experience in planning, deployment, delivering and/or operational support of advanced technologies and applications is a plus. Ability to demonstrate consulting experience is a plus
Equal Opportunity/Affirmative Action Employer.