NHS Human Services, Inc.

At

HomeTeam, we put people first

.

We make sure at

HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be

HomeTeams next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a

HomeTeam Customer Service Representative, you can expect to:

• Provide positive customer experiences that significantly affect the customers likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
• The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
• Provide information to prospects and initiate new service
• Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
• Resolving customer problems with invoices and billing questions
• Conduct telephone conversations with customers about issues surrounding their service in a professional manner
• Enter service-related notes in system software
• Provide general marketing information to prospects and customers as requested
• Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
• Escalate appropriate inquiries or problems to managers

Theres plenty of perks too!

• Competitive pay $$
• $17/ Hourly
• Off Weekends!
• Comprehensive benefits package including medical, dental, vision
• Company paid life and ADandD insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid Time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment
• Employee referral bonuses
• The opportunity for professional growth and respect that comes from working for an industry leader

Why

HomeTeam

?

• HomeTeam is the #1 pest management company to homebuilders
• Currently performs more the 2,000,000 services a year
• The company has exclusive technology with its unique Taexx built-in pest control system during a homes construction
• Pest Management Industry is growing and is a recession resistant line of business
• HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc. , (NYSE: ROL), headquartered in Atlanta, GA.

Qualifications

Minimum Requirements:

Must have 1 year of previous customer service experience

Entry level customer service skill and technique

Basic / entry level understanding of computers

Entry level skill on use of company telephone features and how to use them

[]{st=""}