NHS Human Services, Inc.

The Markets Business Control Management team is seeking a Commodities Front Office Control Manager - Vice President, to lead the controls framework for our global Markets businesses. This role involves identifying and rectifying control gaps, collaborating with various teams to mitigate operational risks, and fostering a proactive risk and control culture. Based in Houston, TX, this position is crucial for our expansion in the energy sector, particularly in Physical Gas, Power, Emissions, Liquefied Natural Gas (LNG), and Physical Power operations. The role also involves expanding our footprint in environmental markets like emissions trading and carbon credits. The ideal candidate will be a strategic thinker with industry expertise and strong leadership skills, capable of promoting growth in a dynamic market.

As a Commodities Front Office Control Manager - Vice President within the Markets Business Control Management team, you will be responsible for spearheading the controls agenda, serving as the First Line of Defense to uphold a robust control environment. You will identify control gaps and weaknesses, and formulate strategies to rectify them. You will collaborate with various teams to evaluate, design, and implement sustainable solutions to mitigate issues and operational risks. This role provides an opportunity to foster a proactive risk and control culture, promote growth in a complex and rapidly changing market, and contribute to the expansion of the energy sector.

Job Responsibilities:

• Identifying and managing operational and conduct risk related to trading of financial OTC derivatives, listed futures and physical commodities.

• Ensuring appropriate controls are in place to support new business initiatives and/or initiatives driven by regulatory or policy changes. Engaging on relevant control matters and initiatives pertaining to the Energy Business and Physical Commodities.

• Co-ordinate the setup of Traders onto trading venues, energy platforms and co-ordinate the implementation of requirements defined by trading venues and energy platforms.

• Assisting in the assessment of the end to end control environment and in the resolution of any control issues that surface, including providing a framework for developing "best practice" standards.

• Facilitating the execution of various Front Office supervisory controls, attestations, and exception management.

• Facilitating the execution of control programs such as Risk & Control Self Assessments, Risk Event Reporting, Executive Governance meetings and Control Forums.

• Participating in projects sponsored by Business Control Managers. Includes operating as the project manager on key control initiatives as well as acting as a consultant on control initiatives managed within central control functions.

• Prepare and present the monthly Control Dashboard and Business Control Committee, highlighting key areas of the global commodities control environment for senior management.

• Leading and coordinating end-to-end audits, control testing, and regulatory exams or inquiries in partnership with business.

• Build and maintain strong relationships with front-office personnel, business managers, control managers and other business aligned functions to facilitate dialogue and effective implementation of solutions.

Required Qualifications, Skills and Capabilities:

• Deep understanding of operational risks and controls, with the ability to design, implement, and monitor effective control frameworks.

• Excellent analytical and problem-solving skills; ability to conduct risk assessments, perform root cause analysis, develop mitigation strategies, and apply process re-engineering.

• Possess an investigative mindset, able to see issues both at a high-level and in detail; understand their applicability to the business.

• Excellent verbal and written communication skills, capable of conveying complex information simply to diverse stakeholders across first, second and third lines of defense, as well as senior management.

• Polished interpersonal skills with the ability to effectively challenge and build consensus across the organization.

• Self-starter able to work independently with minimal instructions and proactively find answers, even when the solutions are not clear-cut.

• Ability to manage multiple projects simultaneously, prioritize tasks effectively, and deliver timely.

• Act with confidence and good judgement, directly address conflicts, and, escalate issues where appropriate.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Qualifications, Skills, and Capabilities:

• Commodities (Physical Energy) knowledge beneficial.

• Relevant Financial service experience in a controls, audit, quality assurance, risk management, compliance or governance function.

• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.

• Prior exposure to Front Office Trading beneficial.

• Broad knowledge of FERC rules beneficial.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans