NHS Human Services, Inc.

TO BE CONSIDERED APPLY DIRECTLY TOhttps://honolulumuseum.org/pQ3viv/opportunities

Employment Status:Full-Time, Exempt

Job Summary:

Under the general direction of the Head of IT, the Systems Administrator I is responsible for assisting with a broad range of systems, network, and security administration and operations in a Microsoft Windows Server environment. This includes configuring, maintaining, and optimizing new and existing infrastructure. Other duties include monitoring security and performance of systems, systems disaster recovery, and management of identities and end-user devices as well as developing methods of automating and streamlining routine recurring tasks.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and the deep intuitions that are common to all. The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawaiis multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visitour website.{target="_blank" rel="noopener noreferrer"}https://honolulumuseum.org/pQprniN/about-us

Minimum Qualifications:

• A bachelors degree in computer science or related field and at least two years of comprehensive related experience or equivalent combination of education and experience.
• Broad knowledge of administration in Windows Server and virtual machine environments.
• Strong knowledge of Active Directory and Microsoft 365 management.
• Strong experience with Windows operating systems, MacOS, and iOS device management and troubleshooting.
• Demonstrated knowledge of TCP/IP, DNS, DHCP and 802.1x Protocols
• Must be able to quickly troubleshoot, test, and provide multiple solutions to complex problems.
• Ability to quickly learn new hardware/software and provide support.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently and as a team, adaptable to the needs of staff and policy changes.
• Ability to work with diplomacy and tact in response to difficult situations.
• Must be able to respond to system outages during off-hours.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

• An advanced degree in a related field, such Information and Computer Sciences, or Cybersecurity or related certifications
• Experience with central management and configuration of Windows Desktops.
• Familiarity with Power Shell and Windows scripting languages and SQL Server.
• Experience and knowledge with Cisco network devices, Azure Active Directory / Entra Identity Management, and Intune and Autopilot deployment.
• Familiarity with Windows Hyper-V Server administration, NAS and SAN infrastructures, Ticketing and CRM (Customer Relationship Management) software, and POS (Point of Sale) software.
• Experience with Ethernet cabling, including Cat 5, Cat 6 installation and troubleshooting.
• Experience in a museum environment or nonprofit organization with multiple sites and varying degrees of need.
• Understanding of Honolulu Museum of Arts established identity and dedication to advancing it.

Essential Duties:

• Works with the IT Team to assist with the following:
  • Overseeing the museums servers, maintaining and troubleshooting the server hardware and software.
  • Review of security and error logs.
  • Monitoring for and detection of malware to isolate from the network and remediate.
  • Configuration and deployment of operating system and client software and tools.
  • Mobile Device Management policy configuration and deployment.
  • Troubleshooting and resolving end user support issues and requests.
  • Procedure and policy enforcement.
  • Maintenance of the museum's overall systems and network operability and security at two locations.
  • Maintaining security of all physical and virtual servers, high availability and replication of all services, and maintenance and optimization of Identity Management database.
  • Overseeing museum client patch policies and administration.
  • Backing up and maintaining organizational data.
  • Disaster recovery testing.
• Other duties as assigned.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is$55,000 per yearand the maximum salary is$60,000 per year.Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

• Fully covered medical, dental, and vision insurance for employee
• 12 paid holidays
• 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
• 15 days of annual sick leave
• Group retirement plans with employer matching after 2nd year
• Shop, Museum Caf, and Art School discounts
• Onsite parking provided

Working Conditions and Atmosphere:

Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Some evenings and weekends will be required. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment. Ability to work some evening and weekend hours.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color,