NHS Human Services, Inc.

Description:

Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: ? Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops ? Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards ? Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices ? Performs restaurant opening and/or closing duties ? Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels ? Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures ? Completes and maintains all drive-in restaurant employment related records and payroll records ? Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. ? Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints ? Interview and hire restaurant crew and management team members to achieve proper staffing levels ? Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends ? Develop and implement a marketing plan

Requirements:

Additional General Manager Requirements: ? High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred ? Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision ? Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends and holidays ? Knowledge of recruiting, interviewing and selection practices ? Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations ? Leadership and supervisory practices and skills; effective verbal and written communication skills ? Basic accounting and computer skills ? Ability to follow directions and work with autonomy once given directions; ability to multitask and successfully solve problems ? Problem-solving, decision-making and conflict-resolution skills ? Willingness to abide by the appearance, uniform and hygiene standards at SONIC