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As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Welcome to the world’s most international luxury hotel brand and IHG.

WHAT’S THE JOB?

Under the general direction of Purchasing Manager, and within the limited of established InterContinental Hotels Group ensure the efficient and accurate storage of all goods coming in & out of the resort. You will ensure that the appropriate internal control procedures are followed and that you are complying with all safety standards including Safe Food Handling.

YOUR DAY-TO-DAY

· Crew Toolbox Meeting, discuss load, weights, placement, access, all aspects of preparing Vessel for safe operation

· Assist Engineer to unsecure Vessels Night Lines in readiness for Deck Loading Operations

· Assist the Loading of Vehicles / pallets / passengers, complete Head count & Safety Brief / Attend to all Vessels Husbandry Duties (passenger comfort / toilets)

· Assist in all aspects of Ships Operation, Watch Keeping in Heavy Weather / Assist M.E.D. as required /Check Load Security. Complete all Ships Logs & Duties Lists

· On completion of Days Service, Assist in Securing to Wharf , wash down / secure / attend to any Maintenance issues incurred / Stand Down

· Maintain accurate records for tracking and reporting purposes

· Forklift Operation (If Current License)

· Barge Related administration tasks

· To adhere to Hotel handbook guidelines for presentation, grooming and punctuality.

· Develop and maintain cohesive working relationships within immediate team, and wider hotel team

· Align daily work activities with the priorities of the Wheel – hotel and department actions to be a key focus.

· Communicates to his/her supervisor any difficulties with service, guest comments and other relevant information; follow complaint handling procedures for prompt resolution of challenges.

ACCOUNTABILITY

InterContinental Hayman Island Resort prides itself on delighting our Guests and providing them with a service derived from a high-performance culture that is embedded through each function of the Resort.

With comprehensive SOPs, robust policies and procedures and individual departmental training plans in place we ensure that all colleagues are provided with solid foundations to ensure their continued success throughout their employment.

During your employment, you will be provided with clear performance expectations in the form of Key Performance Indicators (KPI’s) and leadership competencies. These will form the foundation of your performance expectations and provide opportunity for performance to be measured, reviewed, and discussed on a regular basis.

InterContinental Hayman Island Resort is committed to providing and maintaining a safe and healthy workplace for all employees as well as clients, visitors and members of the public. Hazards and risks to health and safety will be eliminated or minimised, as far as is reasonably practicable. During your employment you must take reasonable care for your own health and safety, including completion of all training required, following all work health and safety procedures, instructions and protocols, safely use safety equipment and personal protective equipment for your role and report any incidents and injuries in a timely manner.

WHAT WE NEED FROM YOU

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Strong interpersonal skills both written and verbal

· Ability to manage multiple tasks and conflicting deadlines

· Proven ability to adapt to varying situations

· Communication skills – verbal and written

· Your problem-solving skills will turn issues into opportunities so every interaction is seamless

· Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

· Flexibility - night, weekend and holiday shifts are all part of the job

· You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

· Experience – Ideally you’ll have a Valid Forklift License

· Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.