NHS Human Services, Inc.

Benefits to eligible employees, include:
401(k) plan with matching company contributions.
Medical, Dental & Vision Care.
8 weeks of paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
Flexible Work Arrangements may be available.
Annual Performance Bonus.
Online platform with +15.000 certified courses available for your professional development.
Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others).
Assistance program for employee and immediate family members (psychological counseling, legal and financial assistance, nutritional guidance).
Employee recognition program.
Participation in BRG (Business Resource Groups): Be part of our BRG, which promotes diversity and inclusion within JLL.What this job involves
We are currently seeking a dynamic individual for the role of Operations Director to join our team:
Location:San Juan, Puerto Rico (availability to travel around Puerto Rico).
Work schedule: Monday to Friday, 8:00 am to 5:00 pm (availability in case of emergencies).
Work model: On site.
Contract Type: Indefinite-term.This role is responsible for providing leadership and direction for the efficient operations and maintenance of multi-site environment. The specific areas of responsibility include but are not limited to Strategic Leadership, Employee Management and Development, Customer Satisfaction, Staff Productivity and Efficiency. Lead 8 Facilities Managers located in Puerto Rico.What is your day to day?
Primary responsibility is to provide leadership and direction for the efficient operations and maintenance of multi-site environment.
The specific areas of responsibility include but are not limited to Strategic Leadership, Employee Management and Development, Customer Satisfaction, Staff Productivity and Efficiency.
Point of Contact for client relationship and governance.
Responsible for managing resources to meet contract KPI.
Develop and manage detailed budgets for the campus.
Provides contract compliance management and quality control.
Provides oversight of staff, with input on selection, counseling, appraisals and recognition; recommending salary, promotional, disciplinary, termination, and other personnel actions.
Oversees training and support aimed at expanding the capabilities of the logistics, operations, and maintenance staff.
Develop and deliver training methods, materials and programs relative to building operating standards.
Understands the engineering design and operational aspects of building systems and equipment.
Manage Operations, EH&S, reliability, energy conservation, sustainability, and preventive maintenance programs
Evaluate in conjunction with FM's and Engineering Managers the existing preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system.
Analyze equipment downtime ramification and develops Emergency Response Action Plans (ERAP) in the event of equipment failure.
Manage Business Continuity Plans and Response to emergency situations.
Coordinate activities of vendors and contractors as required.
Maintain client relationship and conflict resolution.Required
BA/BS in in Engineering, related discipline or equivalent facilities experience.10+ years of facilities engineering and operations experience and leading people, as a Facility Manager or related.Previous experience working in industries regulatedby FDA.Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, and similar utilies equipment.Strong supervisory skills with the ability to coach, mentor and train.Business acumen including financial planning and analysis, must be able to manage within budget and time constraints.Excellent interpersonal, communication, negotiation and presentation ability.Superior customer service, relationship building and follow up skills.Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS) required.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.