Job Information
Overhead Door Corporation Residential Sales Representative - 3015 in Greenacres, Washington
Exhibiting a pleasant demeanor and exceptional customer service skills. The bright, assertive professional we select will act as a residential garage door sales representative for new and existing clients. This dependable self-starter will meet with current and potential clients to evaluate their homes and present options to repair, service or replace their current garage access systems.Experience
- 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry
- Sales, estimating, and job coordination or related experience is beneficial
Technical & Practical Skills
- Strong negotiation skills and persuasive ability
- Ability to prioritize and handle multiple tasks
- Strong organization and decision-making ability
- Ability to respond to common inquiries or complaints from customers, etc.
- Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc.
- Attention to detail, analytical and problem-solving skills
- Working knowledge of MS Office suite; Word, Excel, Outlook
- Willingness to learn products, systems and processes
Education Requirements
- Bachelor's degree in business, construction, or related field is preferred
- A record of continuing education in related topics is desirable
Experience
- 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry
- Sales, estimating, and job coordination or related experience is beneficial
Technical & Practical Skills
- Strong negotiation skills and persuasive ability
- Ability to prioritize and handle multiple tasks
- Strong organization and decision-making ability
- Ability to respond to common inquiries or complaints from customers, etc.
- Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc.
- Attention to detail, analytical and problem-solving skills
- Working knowledge of MS Office suite; Word, Excel, Outlook
- Willingness to learn products, systems and processes
Education Requirements
- Bachelor's degree in business, construction, or related field is preferred
- A record of continuing education in related topics is desirable
Essential Duties and Responsibilities
Identifies customers unique needs/desires related to their garage doors and openers; then matches those with specific product and service offerings to create ideal solutions
Develops product and pricing proposals for each opportunity and presents those to the homeowners in person
Maintains the quote log and other sales activity reporting as required
Adheres to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism
Ensure all quotes and bids adhere to gross margin expectations for the division
Build and maintain relationships at all levels of customers and potential customers
Establish NS' credibility with customers, acting as a solution provider
Fully understand NS' available products, make recommendations and explain product application to customer
Review supplier confirmations to ensure correct products have been ordered and the shipping date is accurate
Communicate with the Operations department for project requirements, specifications and scheduling
Proactively support the NS safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work pr