Job Information
Banner Health Supervisor, Spiritual Care Counselor in Glendale, Arizona
Primary City/State:
Glendale, Arizona
Department Name:
Pastoral Svcs-Hosp
Work Shift:
Day
Job Category:
Clinical Support
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Shift: Monday-Friday, 8am-430pm. Maybe occasional flexing of this schedule to accommodate weekend coverage as needed.
Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.
This position is responsible for managing the Spiritual Care Services programs at an assigned facility or campus. This position also administers facility chaplaincy services to ensure the purpose and objectives of the spiritual care program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement. Provides direct care in addressing the spiritual needs of patients, families, employees, physicians, and volunteers.
CORE FUNCTIONS
Manage and oversee the daily operations of the Spiritual Care Services Program as well as manage, oversee, and evaluate the work of part-time and/or full-time Chaplain(s) and/or volunteers. Participates in selecting and developing well-trained and effective Chaplaincy staff and/or volunteers, ensuring the achievement of goals and objectives. Articulates and demonstrates an expectation for continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.
Provides emotional and spiritual care to patients, families, and/or staff.
Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.
Provides emotional and spiritual intervention in crisis situations
Administers and/or facilitates sacramental, ritual, and devotional experiences.
Responds to emergency calls and participates in an on-call rotation schedule. Leads interfaith and ecumenical worship services.
Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community, staff and peers (and where applicable, Clinical Pastoral Education students), staff, peers, on topics such as spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.
This position is responsible for overseeing a comprehensive volunteer Chaplaincy program and providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.
MINIMUM QUALIFICATIONS
Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.
Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provide assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.
PREFERRED QUALIFICATIONS
Board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, and National Association of Jewish Chaplains. Bilingual (English/Spanish) preferred, depending on assignment.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability