Job Information
Nestle Quality & Inventory Control Supervisor in Glendale, Arizona
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
We’re expanding our factory network and introducing a new manufacturing facility designed with the climate in mind. Our Glendale, Arizona production factory is a brand new, state-of-the-art facility and distribution center with cutting-edge technology and advanced systems designed with sustainability at the forefront. Innovative water recycling processes, zero waste to landfill, and fully recyclable product packaging made from food-safe materials are just some of the programs we’ve implemented to support Nestlé’s ambition for zero environmental impact by 2030.
POSITION SUMMARY:
The Inventory & Quality Control Supervisor ensures that the products received meet Nestlé's quality standards and other regulatory requirements. They supervise and manage the daily tasks of the inventory and quality control team, ensuring appropriate workloads and maintaining close collaboration with the operations team to address any quality or inventory issues. The supervisor also provides training and supervision to warehouse employees and supports various quality assurance programs and initiatives. They take prompt action to correct and prevent any issues that may arise.
PRIMARY RESPONSIBILITIES:
OPERATIONAL TASKS
Ensure the effectiveness and continuous improvement of Quality and Inventory processes and procedures through diligent monitoring.
Foster strong relationships with internal and external stakeholders, including customers, suppliers, colleagues, and support services, to achieve targets and drive success.
Communicate standards and processes effectively, providing training to site personnel on inventory and quality programs, as well as sharing best practices.
Act as a valuable liaison between local management, third-party warehouses, and corporate teams in quality, finance, and planning, facilitating seamless collaboration.
Support corporate and Distribution Center-driven initiatives to contribute to overall organizational goals.
Embrace flexibility and take on additional responsibilities as assigned, contributing to the success of the team and the organization as a whole.
QUALITY
Conduct thorough in-house and quality audits aligned with the Nestlé Quality Assurance Program to ensure adherence to the highest quality standards.
Maintain compliance with Nestlé Quality Standards and General Instructions, ensuring that all processes and procedures meet the required criteria.
Take charge of coordinating product recalls, HACCP (Hazard Analysis and Critical Control Points), and product holds in accordance with Nestlé policies.
Manage the processing of Non-Conforming Material, including blocking, unblocking, salvage holds, and other actions as directed by QA-issued COS (Corrective and Preventive Actions), aged stock reports, process donations, and product destruction.
Follow up on outstanding quality holds to expedite corrective actions and finalize the appropriate disposition, covering all hold types, miscellaneous receipts, customer returns, aged stock issues, and more.
Perform Daily/Weekly/Monthly Quality Management System (QMS) tasks and audits, such as inbound and outbound compliance checks, master sanitation assessments, and temperature monitoring.
Maintain compliance with existing quality systems, identify any gaps, and implement necessary corrective actions, particularly regarding seal breaches, housekeeping, sanitation, pest control, and related areas.
Undertake or coordinate various QA projects as required, including special re-inspections, sampling, or sorting operations to ensure product quality.
Provide assistance during external audits conducted by regulatory bodies such as FDA (Food and Drug Administration), USDA (United States Department of Agriculture), and others.
INVENTORY CONTROL
Efficiently resolve discrepancies in order receipts and provide support for order processing in case of EDI (Electronic Data Interchange) failures, ensuring smooth operations.
Take charge of coordinating the month-end close process, ensuring all customer shipments are processed accurately and efficiently. This includes handling various transactions such as O/S/D (Over, Short, and Damaged), returns, hung orders, transfer orders, EDI exceptions, open orders, and pallet/CHEP loads.
Collaborate with the Operations team to ensure timely and accurate receipt of customer and STO (Stock Transfer Order) orders into the Warehouse Management System.
Coordinate and conduct physical inventory at warehouses, ensuring accurate reconciliation of inventory. Report the results, create action plans for improvement, and maintain lot-level integrity.
Champion the development and updating of files and reports, such as the Sync Report, to resolve issues related to batch/lot/pallet/quantity/holds differences or mismatches.
Proactively engage in problem-solving by consistently tracking, trending, and analyzing relevant data to identify areas for improvement and implement effective solutions.
JOB ESSESNTIALS/ ATTRIBUTES:
Demonstrated leadership abilities, including coaching, development, conflict resolution, and change management skills.
Strong project management skills to effectively plan, execute, and deliver successful outcomes.
Proactive and focused, with a commitment to maintaining high integrity in all aspects of work.
Excellent verbal and written communication skills to facilitate clear and effective interactions.
Experience working with Warehouse Management Systems, ensuring familiarity with industry-standard tools.
Proficiency in Excel, Access, and Word, with additional knowledge of SAP considered a plus.
Exceptional customer service and people management skills, fostering positive relationships.
Strong analytical, interpersonal, and organizational skills to drive efficiency and effectiveness.
Ability to handle multiple assignments and tasks simultaneously, prioritizing effectively.
Skilled in developing and implementing processes and procedures to enhance operations.
Proficient in problem identification, conducting root cause analysis, and implementing corrective actions.
Capable of managing details in a fast-paced environment, ensuring accuracy and attention to detail.
Willingness to work extended and/or flexible hours as needed to provide support, meet deadlines, and ensure adequate coverage.
SAFETY & ENVIRONMENTAL
- Collaborate with Safety Health and Environmental personnel to ensure compliance with all regulatory and Nestlé guidelines.
NESTLÉ CONTINUOUS EXCELLENCE
- Supports key Nestlé Continuous Excellence (NCE) initiatives.
EDUCATION:
- B.S. Degree in Food Science, Quality, Warehouse Management, Supply Chain or other related field, or equivalent combination of education and/or experience.
EXPERIENCE:
Minimum of 1-3 years Supervisory/Leadership experience preferred
3-5 years in CPG or food industry preferred.
Minimum of 3 year’s experience in QA/QC and or Inventory Control preferred
Knowledge of continuous improvement.
305477
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467
*Note: Nespresso is not a federal contractor and does not maintain affirmative action programs
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