NHS Human Services, Inc.

Job Summary:

Live Nation’s US Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it’s no wonder we are certified as a Great Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.

WHAT YOU’LL DO• Communicate venue information about policies and procedures to guests as theyprepare to enter the venue.• Look for ways to proactively assist the guest to ensure they have an enjoyableexperience.• Answer questions about common venue programs such as upgrades, purchasing fanmerchandise, etc.• Assist guests with needs such as finding their seats, seat relocation, escorting guests toartist meet & greets and finding lost items.• Direct restroom and concessions lines, as needed, to shorten guest waiting times.• Assist in resolving guest complaints.• Show CARE by participating in the venue’s sustainability program which could includeimplementing programs that conserve resources/prevent waste such as sorting wasteand collecting recycling and educating our fans about our efforts.• Partner with fellow band members at the end of show to close the venue- this mayinclude collecting recyclables from the lawn and/or reserved section, picking up andproperly storing event equipment such as lawn chairs, barricade, Etc.• Report maintenance and cleaning issues to the respective department manager in atimely manner.• May fill in temporarily with a department to support staffing levels during peak or breaktimes.• Greet guests as they enter and leave the venue. May also distribute advertising flyers.• Check restrooms frequently to make sure guests' lines are moving and alerting thecleaning when necessary.

WHAT YOU’LL BRING• High School Diploma or equivalent• At least 2 years in Guest Service and communications• Creative thinker and problem solver• Excellent verbal, written and interpersonal communication skills• Acute sense of judgment, tact and diplomacy• A strong-sense of teamwork and ability to execute programs• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ andoccasional sittingIf the above description sounds like you and fits your background, apply today!Applicants for employment in the U.S. must possess work authorization which does not requiresponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicantsregardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry,citizenship, age, marital status, physical disability, mental disability, medical condition, sexualorientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities, and qualifications required ofemployees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons availablein a timely and efficient manner. Live Nation may pursue all avenues available, includingpromotion from within, employee referrals, outside advertising, employment agencies, internetrecruiting, job fairs, college recruiting and search firms.

The expected compensation for this position in Washington is:

$16.28 USD - $17.50 Hourly

** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Washington Equal Pay and Opportunities Act. It is estimated based upon what an individual working in this position in the state of Washington would be paid . It assumes that the candidate will be in Washington or perform the position from Washington. Similar positions located outside of Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Washington Law, a potential new employee’s salary history will not be used in compensation decisions.