Job Information
Actalent Root Cause Engineer in Garner, North Carolina
Description:
As a Root Cause Engineer, Customer Operations, you will be responsible for identifying, analyzing, and resolving issues that impact product quality and performance. You will work closely with cross-functional teams to investigate complex problems, develop corrective actions, and implement preventative measures. Your expertise in problem-solving and data analysis will be crucial in driving continuous improvement and ensuring customer satisfaction.
Skills:
engineering, root cause analysis, 8D, Problem Solving, six sigma certification
Top Skills Details:
engineering, root cause analysis, 8D, Problem Solving
Additional Skills & Qualifications:
• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field).
• 3+ years of experience in root cause analysis, quality engineering, or a similar role.
• Strong knowledge of RCA tools and methodologies (e.g., 8D, 5 Whys, Ishikawa).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Experience with quality management systems (e.g., ISO 9001) is a plus.
• Six Sigma certification (Green Belt or Black Belt) is preferred.
• Must meet the requirements to possess a valid travel passport.
Experience Level:
Intermediate Level
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.