NHS Human Services, Inc.

Technical Writer 43-08-9001

Frederick, MD/Hybrid

RB Consulting, Inc. ("RBCI") is a company that truly believes that workforce diversity is a major contributor to success. Since its inception, RBCI has made a concerted effort to attract and recruit talented individuals from all walks of life.

RBCI is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing information technology (IT) services and solutions, and professional services to commercial businesses, the Department of Defense (DoD), and other federal agencies.

We provide exceptional management and technology solutions that deliver practical and innovative results to our clients. With experience in project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions, RBCI specializes in delivering custom applications that leverage commercial off-the-shelf (COTS) products. At RBCI, we pride ourselves in providing our clients with superior solutions and services that result in more than simply meeting mission requirements; we strive to solve their toughest problems while exceeding their expectations in responsiveness and flexibility.

RBCI provides generous benefits to our employees, including health, vision, dental insurance, Life, Basic ADandD, short-term/long-term disability, and a 401(K)-retirement plan, in addition to a highly competitive salary.

For more information, please visit us at

www.rbci.com.

Position Summary

RBCI is seeking a Technical Writer/Documentation Specialist to provide documentation and technical writing/editing support to the

Medical Logistics Information Technology Program Management Office (MEDLOG IT PMO) Training and Test teams. The MEDLOG IT PMO provides medical logistics and supply chain software to both the Department of Veterans Affairs (VA) and the Department of Defense (DoD).

A successful candidate will bring with them a comprehensive set of technical writing and editing skills, including an expert grasp of grammatical rules and industry-standard formatting

andproofing techniques.

In addition, successful candidates will be able to provide qualitative feedback to Subject Matter Experts (SMEs) and coordinate multiple rounds of review to maximize understandability and comprehensiveness of the final product. Types of materials include, but are not limited, to video scripts, audio scripts, step-by-step instructions, briefs, white papers, manuals, requirements analyses, specification documents, etc.

This position is hybrid at Fort Detrick (3 days onsite, 2 days remote.)

(Military Veterans are highly encouraged to apply)

Duties and Responsibilities

• Proofread technical documents in a variety of contexts (Microsoft Word, Excel, PowerPoint, SharePoint, text files, HTML, etc.) and provide expert grammatical feedback, including punctuation, spelling, and syntax.
  • A successful candidate should be able to read a sentence, identify and correct any grammatical errors, and, if necessary, offer up a rephrasing to clearly communicate the original author's intended meaning.
• Consistently implement documentation standards and procedures using a Style Guide while maintaining flexibility to adopt best new practices/guidance.
• Identify unique grammatical scenarios and actively participate in discussions regarding best grammatical standards/practices as new types of content are created.
• Track multiple, competing priorities and projects, both long- and short-term, keeping both the Team Lead and other interested parties up to date on progress using internal tools (e.g., Jira).
• Use of advanced Word functionality (e.g., templates, styles, Quick Parts, Restrict Editing, custom Table of Contents, numbering using appendix and heading components) to streamline editing time, improve overall efficiency, and improve day-to-day internal team processes.

Qualifications

BA in English, Journal sm, Technical Writing, or similar discipline, or BS degree in Computer Science, Information Systems, or similar discipline with extensive writing experience.

Minimum of 5 years' experience as a technical writer.

Ability to communicate and interact effectively, both verbally and in writing, with internal and external customers, project team members, management, and inter-agency departments.

Ability to manage time effectively, work independently, and be self-motivated, along with being highly organized and detail oriented.

Must maintain confidentiality of work-related information and materials.

Expert experience with Microsoft Word, strong expe