NHS Human Services, Inc.

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.

We are hiring a Systems Administrator (Linux) to work in Fort Meade, MD. Position location is subject to change based on central MD client's needs.

Required: TS/SCI with a Polygraph

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.

The Level 2 System Administrator shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

• Manage the daily activities of configuration and operation of IT systems

• Provide assistance to users in accessing and using IT systems

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers

• Optimize system operations and resource utilization, and perform system capacity analysis and planning

• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.

• Perform periodic vulnerability scans of systems

• Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.

• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.

• Provide in-depth experience in trouble-shooting IT systems

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process

• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations

• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.

Individual Capabilities/Experience Required:

• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

• 3 years Linux system administration experience.

• Knowledge of physical and virtual servers.

• Experience researching and creating solutions to close IAVA's.

• Ansible experience

• Experience in building and maintaining VMware environments.

Individual Capabilities/Experience Desired:

• AWS experience

• Scripting experience (Python/Perl)

• Docker experience

Themis Insight has all the PERKS!

You are our most valuable resource — your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.

• Competitive health, dental, and vision plans with 100% paid premiums.

• 401k: We contribute 6% even if you don't!

• Time Off: 11 standard holidays, and 25 days of PTO

• Career Development: Get career counseling and individualized career development plans, including education and training.

• Employee referral bonuses for successful hires

Themis Insight is an Equal Opportunity/Affirmative Action employer.

Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.