NHS Human Services, Inc.

Job description

Medical Jets International is actively seeking dispatchers to join our team! We are a growing company and invite you to join us.

Medical Jets International is a full-service EMS providing both 9-1-1 and interfacility transport for the east region of the Metroplex. We provide EMD services to our 9-1-1 customers.

Medical Jets is seeking full time dispatchers. The dispatcher would be responsible for taking, triaging and dispatching 9-1-1, urgent and non-emergency requests for medical care and transportation. Our dispatchers provide EMD (emergency medical dispatcher) services including triage/prioritization and pre-arrival and post-dispatch instructions, utilizing computer aided dispatch platforms to manage field resources.

Medical Jets is a stable company that offers dispatchers the ability to work in a progressive and exciting environment. If you are an experienced EMS dispatcher looking for a stable company, Medical Jets is the place for you!

Duties include:

• Performs all duties with the utmost professionalism, reliability, and integrity
• Maintains a calm, non-emotional, professional tone
• Gathers information from callers including nature, severity, location, and status of emergencies.
• Assesses need for response and dispatches resources accordingly.
• Acts as a resource point for all agencies utilizing our services
• Adapts to changes in the work environment quickly and precisely
• Determines medical necessity for ambulance services
• Performs insurance verification/pre-authorizations for IFTs
• Maintains knowledge of customer contracts and agreements
• Inputs and updates emergency and non-emergency call data
• Monitors, updates, and controls the location/movement of all units
• Assists responding units with routing instructions to scenes when necessary; relays efficiently and accurately utilizing any resource available
• Monitors and documents response times of units, investigating and reporting any exceptions
• Maintains understanding of all company policies, procedures, and medical protocols.
• Demonstrates extensive knowledge of all equipment, including telephones, radios, and computers
• Other duties as assigned

Qualifications:

Must be at least 18 years of age

• High school diploma or general education degree (GED)
• Communications, call taking or dispatching experiencerequired
• 911- call taking experiencerequired
• Working knowledge of medical terminology
• Demonstrate knowledge of local geography
• Must exemplify professional attitude and appearance
• Regular and consistent attendance for the assigned work hours is essential.

Licenses and CertificationsRequired(must be current and in good standing):

• Valid Drivers License
• EMD Certification- or able to obtain within 60 days
• CPR/BLS

Job Type: Full-time

Salary: $16.00 - $22.00 per hour based on experience

Schedule:

• 12- hour rotating schedule
• 2-2-3 schedule

Ability to commute/relocate:

• Forney, TX 75126: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 911 dispatch: Required

License/Certification:

• EMD Certification: Preferred

Work Location: In person

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance